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  • 2 ISSUES RESOLVED
  • 456 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $575 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • That the car it was clean 4
  • Car 4
  • Awful 3
  • First attendant 3
  • Inside attendants 2

Customers don't like

  • No recourse to solve a problem5
  • Invisible customer service4
  • Worst customer service ever4
  • That the feeling of being ripoff3
  • Underhanded cancellation policy3
Delete
  • 0 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $7.5K CLAIMED LOSSES
  • $753 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Centers when i finally got there 1
  • Excellent costumer service 1
  • First rental experience 1
  • Penske moving trucks 1
  • Vinnie and his professionalism 1

Customers don't like

  • Entire experience2
  • Did not honor reservation1
  • Overcharged1
  • No customer service1

Products by Penske Truck Rental

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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