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  • 2 ISSUES RESOLVED
  • 450 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $583 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • That the car it was clean 4
  • Car 4
  • Awful 3
  • First attendant 3
  • Inside attendants 2

Customers don't like

  • Invisible customer service14
  • No recourse to solve a problem9
  • Worst customer service ever9
  • Customer services6
  • Trying to extort money from customer6
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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 603 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service12
  • Awful customer service7
  • Bad customer service7
  • Overcharged7
  • Overcharging customer5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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