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Hertz Claim Management

Professional Services
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $69.4K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Discounts and Special Offers
  • Returns were easy 1

Customers don't like

  • Hertz and esis did not respond properly to my accident claim2
  • Uselness and rudeness of the claims management personal1
  • Rudeness of the claims management personal1
  • Inability to expedite accident claims quickly1
  • I was not offered addtl ins i did not make reservation1
Delete
  • 3 ISSUES RESOLVED
  • 508 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $554 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Discounts and Special Offers
  • That the car it was clean 4
  • Car was clean 4
  • Car 4
  • First attendant 3
  • Car was great 3

Customers don't like

  • Poor customer service12
  • No recourse to solve a problem6
  • Worst customer service ever4
  • Invisible customer service4
  • False charges4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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