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  • 3 ISSUES RESOLVED
  • 475 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $571 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • That the car it was clean 4
  • Car 4
  • First attendant 3
  • Car was clean 3
  • Inside attendants 2

Customers don't like

  • No recourse to solve a problem6
  • Worst customer service ever4
  • Invisible customer service4
  • Underhanded cancellation policy3
  • That the feeling of being ripoff3
Delete
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $69.1K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Returns were easy 1

Customers don't like

  • Uselness and rudeness of the claims management personal1
  • Rudeness of the claims management personal1
  • Inability to expedite accident claims quickly1
  • Hertz and esis did not respond properly to my accident claim1
  • Bogus damage claim1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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