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  • 2 ISSUES RESOLVED
  • 441 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $588 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • That the car it was clean 4
  • Awful 3
  • Car 3
  • First attendant 3
  • Inside attendants 2

Customers don't like

  • Invisible customer service14
  • No recourse to solve a problem9
  • Worst customer service ever9
  • Customer services6
  • Trying to extort money from customer5
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Avis

Rentals
  • 3 ISSUES RESOLVED
  • 439 TOTAL REVIEWS
  • $88.3K CLAIMED LOSSES
  • $477 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Car 5
  • Never use avis again 4
  • Price 4
  • Location 3
  • One way rental free 2

Customers don't like

  • Poor customer service15
  • Customer service13
  • Underhand costs applied9
  • Dealing with customer service8
  • Overcharged6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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