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  • 2 ISSUES RESOLVED
  • 461 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $577 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Car 4
  • That the car it was clean 4
  • First attendant 3
  • Customer service 2
  • Inside attendants 2

Customers don't like

  • No recourse to solve a problem6
  • Invisible customer service4
  • Worst customer service ever4
  • That the feeling of being ripoff3
  • Underhanded cancellation policy3
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Avis

Rentals
  • 3 ISSUES RESOLVED
  • 459 TOTAL REVIEWS
  • $91K CLAIMED LOSSES
  • $471 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Car 5
  • Never use avis again 5
  • Price 4
  • Location 3
  • One way rental free 2

Customers don't like

  • Poor customer service7
  • Dealing with customer service7
  • Avis poor service4
  • Customer service4
  • Dishonest customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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