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  • 3 ISSUES RESOLVED
  • 475 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $571 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Location
  • That the car it was clean 4
  • Car 4
  • First attendant 3
  • Car was clean 3
  • Inside attendants 2

Customers don't like

  • No recourse to solve a problem6
  • Worst customer service ever4
  • Invisible customer service4
  • Underhanded cancellation policy3
  • That the feeling of being ripoff3
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Alamo

Rentals
  • 4 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $32.5K CLAIMED LOSSES
  • $411 AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Location
  • Clean car 5
  • Selection of cars 3
  • Car we reserved 3
  • Staff and price policy 1
  • Nice friendly employees 1

Customers don't like

  • Customer service4
  • Representation of charges2
  • There procedure when reporting stolen item from rental1
  • Them giving my car away after i reserved and paid for it1
  • Their service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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