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  • 2 ISSUES RESOLVED
  • 448 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $585 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • That the car it was clean 4
  • Car 4
  • Awful 3
  • First attendant 3
  • Inside attendants 2

Customers don't like

  • Invisible customer service14
  • No recourse to solve a problem9
  • Worst customer service ever9
  • Customer services6
  • Trying to extort money from customer6
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Alamo

Rentals
  • 3 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $350 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Clean car 4
  • Car we reserved 3
  • Selection of cars 2
  • See note 1
  • Staff and price policy 1

Customers don't like

  • Being lied to6
  • Customer service5
  • Being induced to error3
  • Representation of charges3
  • Customer service added charges3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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