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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 468 TOTAL REVIEWS
  • $76.2K CLAIMED LOSSES
  • $473 AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
  • No good 5
  • No means no 4
  • Wisdom 2
  • When we first joined 2
  • I like the geek squad 2

Customers don't like

  • Customer service14
  • I was lied to6
  • Geeksquad protection plan as they were not honest5
  • Geek squad maintenance5
  • I was scammed4
Delete
  • 0 ISSUES RESOLVED
  • 227 TOTAL REVIEWS
  • $93.5K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.3
Customer service
Staff
Website
Diversity of Products or Services
  • Technical employees 5
  • Knowledge of technicians 3
  • Speed of support 2
  • Knowledge of technician 1

Customers don't like

  • Value for money3
  • Pushy sales tactics2
  • No support any more2
  • Accessibility2
  • No computer support1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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