Advanced Tech Support vs Dell

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Delete
  • 0 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $93.5K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Staff
  • Technical employees 5
  • Knowledge of technicians 3
  • Speed of support 2
  • Knowledge of technician 1

Customers don't like

  • No support any more6
  • Poor communication5
  • Value for money5
  • Pushy sales tactics4
  • Accessibility3

Products by Advanced Tech Support

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Dell

Computers
  • 2 ISSUES RESOLVED
  • 623 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
  • Bad hardware terrible support 5
  • Not much 3
  • Old dell laptop 2
  • Product 2
  • Politely refused to correct error 2

Customers don't like

  • Customer service14
  • Service and product7
  • Worst customer service7
  • Customer support6
  • Service6

Products by Dell

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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