Advanced Tech Support vs Apple

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Delete
  • 0 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $93.5K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Staff
  • Technical employees 5
  • Knowledge of technicians 3
  • Speed of support 2
  • Knowledge of technician 1

Customers don't like

  • No support any more6
  • Poor communication5
  • Value for money5
  • Pushy sales tactics4
  • Accessibility3

Products by Advanced Tech Support

No items

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Apple

Computers
  • 1 ISSUES RESOLVED
  • 326 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
  • Apple in the early days 6
  • Smooth and easy touch experience 3
  • Customer service 2
  • Products 2
  • Phone 2

Customers don't like

  • Customer service8
  • Apple lack of customer support6
  • Lack of customer support6
  • Lack of support from apple6
  • Service5

Products by Apple

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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