PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Advanced Disposal and Waste Pro Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Advanced Disposal
Waste Pro Usa

Advanced Disposal and Waste Pro Usa Overview

Total reviews
252
215
Company responses
0
88
Issues resolved
2
2

Advanced Disposal and Waste Pro Usa Consumer Ratings

Rank
13 out of 154 in Waste And Recycling Services category
4 out of 154 in Waste And Recycling Services category
Customer service
7 in category
5 in category
Reliability
10 in category
11 in category
Product or Service Quality
10 in category
9 in category
Value for money
8 in category
10 in category

Advanced Disposal and Waste Pro Usa Rating Details

Customer service
1.3 (134 reviews)
1.4 (124 reviews)
Reviewer's quote

...… AVOID USING ADVANCED DISPOSAL! Terrible customer service, missed pick ups, many extra fees on billing, phone call after phone call poor results..

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...he didnt feel like taking, and bullied and lied about me needing to buy trash cans from Home Depot (to make it easier for him - when I called to complain customer service said this wasnt true), then another time lied about not being able to take my bag of leaves because he is not allowed to lift more than 25lbs - in fact the limit is 50lbs - even though he had already taken four others of roughly the same size and...

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Reliability
1.4 (134 reviews)
1.4 (124 reviews)
Reviewer's quote

There was no answer and I still need a trash can

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They did not pick up yard trash last week. I have left three messages over three days and no one will call me back.Poor customer service.

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Product or Service Quality
1.3 (124 reviews)
1.3 (116 reviews)
Reviewer's quote

November; no service, Billed: December; 6th serviced nothing more in December; Billed, January; 9th serviced, nothing more in January; Billed, February 13th serviced. I have been calling since 11-4-19 regarding the service being missed and they gave more excuses than a guilty child. Multiple people...

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...Today I canceled out services through them. After trying to get someone on the phone for two weeks I had to email them to cancel our service. Terrible customer service..

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Value for money
1.4 (120 reviews)
1.4 (102 reviews)
Reviewer's quote

...Dont expect to get that money back though! 3 weeks in a row 4 and 5 days late. Do not depend on them! Their horrible!!! And also if you have extra garbage you have to pay more money for a bag sitting next to container. I found alchins they offer 2 extra bags for same price! 64...

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...Received a bill already and paid it, I want my money back, I will look for service somewhere else!!..

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Advanced Disposal and Waste Pro Usa Pros and Cons

Pros
  • No pros
  • Service i use to have from them
  • Generally good service
  • Customer service
  • Thank you for hearing about my concers
  • Low rates
Cons
  • Reliability of service
  • I give them a big fat zero
  • Nothing good to say about them period
  • Missed pickup
  • Terrible service for yard waste pickup & customer service
  • Service not being performed as contracted

Advanced Disposal and Waste Pro Usa Most Positive Reviews

Top rated reviews
5

Took care real quick. Solve the problem quick.

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5

Everyone is quick to point out the negativity but won’t dare point out the positive. I had a driver come through our...

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4.7

Agent provided outstanding customer service. Thanks.

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5

I had yard waste for on week and after contacting their manager the problem was solved. Im happy again. Like

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Advanced Disposal and Waste Pro Usa Most Critical Reviews

Lowest rated reviews
1

3 weeks ago I ordered garbage cans from the city I live in.Advanced Disposal was suppose to deliver the 2 cans I...

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1

Waste pro came to my residence in Seminole county days ago. The trash people left a large mess there. I called to get ex...

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1

Advanced disposable did not pick up my trash last week left me an email after I complain saying how they did not do it...

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1

Can't empty trash properly. Wastepro likes to drop trash and litter the streets and don't care

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Advanced Disposal and Waste Pro Usa Latest Reviews

Recent published reviews
No votes

I paid for residential service months ago and still don't have a can. I Recently received a new bill, but still no can

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No votes

Trash doesnt get picked up even though youve paid 3 months in advance. When they came to empty trash took both cans...

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1

There was no answer and I still need a trash can

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1

The person who collected my trash, Emir/Amir?(past tense because I canceled this service today) refused to take what he...

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Advanced Disposal and Waste Pro Usa Products and Services

Most reviewed product and services
  • Advanced Disposal Residential Waste Collection (74 reviews)
  • Advanced Disposal Waste Collection (65 reviews)
  • Advanced Disposal Customer Care (27 reviews)
  • Waste Pro Usa Residential Waste Collection (86 reviews)
  • Waste Pro Usa Waste Collection (49 reviews)
  • Waste Pro Usa Customer Care (13 reviews)