PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Waste Management and Advanced Disposal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Waste Management

Waste Management

Has Verified Representatives
1.7
Waste Management
Advanced Disposal

Waste Management and Advanced Disposal Overview

Total reviews 1213 251
Company responses 264 0
Issues resolved 13 2

Waste Management and Advanced Disposal Consumer Ratings

Rank
7 out of 156 in Waste And Recycling Services category
13 out of 156 in Waste And Recycling Services category
Customer service
6 in category
7 in category
Product or Service Quality
5 in category
10 in category
Price Affordability
14 in category
11 in category
Reliability
7 in category
10 in category

Waste Management and Advanced Disposal Rating Details

Customer service
1.3 (624 reviews)
1.3 (134 reviews)
Reviewer's quote

...for 23 years in four different states and have never had a problem until my last dealing with bad service from both failed pickups and bad dealing with customer service. If I know of anyone considering using WM, I will share my experience and tell them to do some research and they might just find a much better price and...

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...… AVOID USING ADVANCED DISPOSAL! Terrible customer service, missed pick ups, many extra fees on billing, phone call after phone call poor results..

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Product or Service Quality
1.6 (563 reviews)
1.3 (124 reviews)
Reviewer's quote

...I pay for these services and theyre not getting done. It is not acceptable how Im consistently being neglected with my concerns..

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November; no service, Billed: December; 6th serviced nothing more in December; Billed, January; 9th serviced, nothing more in January; Billed, February 13th serviced. I have been calling since 11-4-19 regarding the service being missed and they gave more excuses than a guilty child. Multiple people...

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Price Affordability
1.5 (530 reviews)
1.7 (109 reviews)
Reviewer's quote

I was told mine were so high because I have been a loyal customer for 30 years and have been getting price increases! They add all kinds of fees on top of the price like fuel surcharges, in order to make more money. I recommend that you shop around and use another company because when you pay your...

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1ST WK IN JULY AND PRICE WENT UP 2 MONTHS AGO PLUS THEY BOUGHT OUT THEIR ONLY POMPETITER..

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Reliability
1.7 (524 reviews)
1.4 (134 reviews)
Reviewer's quote

They state one thing and promise another and still nothing gets done.Watch out on this companyIf there was a zero star that would be my rating

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There was no answer and I still need a trash can

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Waste Management and Advanced Disposal Pros and Cons

Pros
  • Use to be good
  • Very little
  • Website and e-pay options
  • No pros
  • Service i use to have from them
  • Generally good service
Cons
  • Customer service
  • Very bad service
  • Corrupt contract
  • Reliability of service
  • I give them a big fat zero
  • Nothing good to say about them period

Waste Management and Advanced Disposal Most Positive Reviews

Top rated reviews
5

I moved in this house last week and hooked up service. But the old renters had a bed ,rail,cushion, and both dumpsters...

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5

Took care real quick. Solve the problem quick.

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5

I placed a call to waste management today Friday approx. 1 pm concerning a dump permit, KAREN answered the phone.I told...

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4.7

Agent provided outstanding customer service. Thanks.

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Waste Management and Advanced Disposal Most Critical Reviews

Lowest rated reviews
1

Seems like the drivers pick up the garbage and recycling at their own convenience. I ALWAYS leave the can...

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1

3 weeks ago I ordered garbage cans from the city I live in.Advanced Disposal was suppose to deliver the 2 cans I...

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1

This company registered me for 2 accounts, apparently due to a computer glitch. When I called initially, I spent over a...

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1

Advanced disposable did not pick up my trash last week left me an email after I complain saying how they did not do it...

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Waste Management and Advanced Disposal Latest Reviews

Recent published reviews
2.3

I canceled my account and it took three weeks with my container in front of my house before they picked it up and then...

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No votes

They stopped picking up my garbage because I couldn't afford to pay the bill because I loss my job due to covid19 and...

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1

Over a week now not picking up garbage out front called local office 3 times assured me it would be taken care of......

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No votes

I paid for residential service months ago and still don't have a can. I Recently received a new bill, but still no can

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Waste Management and Advanced Disposal Products and Services

Most reviewed product and services
  • Waste Management Waste Collection (335 reviews)
  • Waste Management Residential Waste Collection (226 reviews)
  • Waste Management Customer Care (135 reviews)
  • Advanced Disposal Residential Waste Collection (74 reviews)
  • Advanced Disposal Waste Collection (66 reviews)
  • Advanced Disposal Customer Care (27 reviews)