PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Advanced Disposal and Waste Management as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Waste Management

Waste Management

Has Verified Representatives
1.7
Advanced Disposal
Waste Management

Advanced Disposal and Waste Management Overview

Total reviews
252
1203
Company responses
0
254
Issues resolved
2
12

Advanced Disposal and Waste Management Consumer Ratings

Rank
13 out of 154 in Waste And Recycling Services category
7 out of 154 in Waste And Recycling Services category
Customer service
7 in category
6 in category
Reliability
10 in category
7 in category
Product or Service Quality
10 in category
5 in category
Value for money
8 in category
12 in category

Advanced Disposal and Waste Management Rating Details

Customer service
1.3 (134 reviews)
1.3 (616 reviews)
Reviewer's quote

...… AVOID USING ADVANCED DISPOSAL! Terrible customer service, missed pick ups, many extra fees on billing, phone call after phone call poor results..

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...Talking to customer service to negotiate a "reasonable" monthly fee was pointless. They just point to your contract agreement which states they reserve the right to increase prices. I'd say raising prices arbitrarily does not count...

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Reliability
1.4 (134 reviews)
1.7 (517 reviews)
Reviewer's quote

There was no answer and I still need a trash can

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We do expect our waste to be picked up on a timely basis and/or as requested. We are an Accommodation Business. Too many times we have put in an order and WM have not picked up the waste/rubbish. This is of a health matter. Last summer we had maggots crawling all over the waste due to WM not...

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Product or Service Quality
1.3 (124 reviews)
1.6 (556 reviews)
Reviewer's quote

November; no service, Billed: December; 6th serviced nothing more in December; Billed, January; 9th serviced, nothing more in January; Billed, February 13th serviced. I have been calling since 11-4-19 regarding the service being missed and they gave more excuses than a guilty child. Multiple people...

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i signed up for service weeks ago i recieved an email confirming my service date effective 7/13/20 pick-up 7/16/20. i called to *** on 7/13/20 was told my containors would be delivered 7/14/20. called back again 7/16/20 no containors...

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Value for money
1.4 (120 reviews)
1.3 (488 reviews)
Reviewer's quote

...Dont expect to get that money back though! 3 weeks in a row 4 and 5 days late. Do not depend on them! Their horrible!!! And also if you have extra garbage you have to pay more money for a bag sitting next to container. I found alchins they offer 2 extra bags for same price! 64...

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I spent my money on two dumpster bag and fill them up with wood and carpet i call cutomer service before buying to ask about the rules. not once did the lady told me the yellow handles had to touch for them to pick the bag up all she said was no chemical waste and dont place the bag close to the...

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Advanced Disposal and Waste Management Pros and Cons

Pros
  • No pros
  • Service i use to have from them
  • Generally good service
  • Use to be good
  • Very little
  • Website and e-pay options
Cons
  • Reliability of service
  • I give them a big fat zero
  • Nothing good to say about them period
  • Customer service
  • Very bad service
  • Corrupt contract

Advanced Disposal and Waste Management Most Positive Reviews

Top rated reviews
5

Took care real quick. Solve the problem quick.

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5

I moved in this house last week and hooked up service. But the old renters had a bed ,rail,cushion, and both dumpsters...

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4.7

Agent provided outstanding customer service. Thanks.

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5

I placed a call to waste management today Friday approx. 1 pm concerning a dump permit, KAREN answered the phone.I told...

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Advanced Disposal and Waste Management Most Critical Reviews

Lowest rated reviews
1

3 weeks ago I ordered garbage cans from the city I live in.Advanced Disposal was suppose to deliver the 2 cans I...

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1

Seems like the drivers pick up the garbage and recycling at their own convenience. I ALWAYS leave the can...

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1

Advanced disposable did not pick up my trash last week left me an email after I complain saying how they did not do it...

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1

This company registered me for 2 accounts, apparently due to a computer glitch. When I called initially, I spent over a...

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Advanced Disposal and Waste Management Latest Reviews

Recent published reviews
No votes

I paid for residential service months ago and still don't have a can. I Recently received a new bill, but still no can

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No votes

Neglected garbage pick up Oak Park subdivision in Suntree Melbourne Florida Frid July24,20. Reported at 3:26PM. Told wou...

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1

There was no answer and I still need a trash can

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No votes

I posted this and not sure how to fix or set a resolve, but WM did contact me, and did make adjustments to this billing...

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Advanced Disposal and Waste Management Products and Services

Most reviewed product and services
  • Advanced Disposal Residential Waste Collection (74 reviews)
  • Advanced Disposal Waste Collection (65 reviews)
  • Advanced Disposal Customer Care (27 reviews)
  • Waste Management Waste Collection (334 reviews)
  • Waste Management Residential Waste Collection (226 reviews)
  • Waste Management Customer Care (135 reviews)