PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Republic Services and Advanced Disposal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Republic Services
Advanced Disposal

Republic Services and Advanced Disposal Overview

Total reviews
472
233
Company responses
0
0
Issues resolved
5
1

Republic Services was first mentioned on PissedConsumer on May 19, 2012 and since then this brand received 472 reviews. It is 239 reviews more than Advanced Disposal received since Feb 10, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Republic Services customer support team than with Advanced Disposal customer service.

Republic Services and Advanced Disposal Consumer Ratings

Rank
11 out of 161 in Waste And Recycling Services category
12 out of 161 in Waste And Recycling Services category
Customer service
7 in category
4 in category
Reliability
6 in category
8 in category
Product or Service Quality
7 in category
9 in category

According to consumer ratings and reviews, Republic Services ranks 1 points higher in the Waste And Recycling Services category than Advanced Disposal. People gave Republic Services 1.2 stars for Customer service criterion in Waste And Recycling Services category and it is 16 points higher than the worst rated brand in this category. At the same time, Advanced Disposal was rated 1.3 stars for Customer service criterion in this category and it is 19 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Advanced Disposal has a higher rating than Advanced Disposal. Regarding Product or Service Quality criterion, consumers gave Republic Services 1.4 stars and it is 70% greater than other in category. Advanced Disposal however was rated 1.3 stars and it is 61% greater than other in category.

Republic Services and Advanced Disposal Rating Details

Customer service
1.2 (270 reviews)
1.3 (127 reviews)
Reviewer's quote

...Its so bad when we call customer service they are expecting our call and can see where weve called in the past. I dont understand what the problem is. I know yall really dont care because yall are the only trash company available in my area...

Nafisa

...… AVOID USING ADVANCED DISPOSAL! Terrible customer service, missed pick ups, many extra fees on billing, phone call after phone call poor results..

tammy k
Reliability
1.4 (261 reviews)
1.4 (126 reviews)
Reviewer's quote

...Throughout the year pickup was sporadic, so can the reliability. I never received any paperwork concerning service and/or any extra fees or charges. Today I received a voicemail indicating that my bill was past due...

Betty S

My bill was paid, check number 1212,on12/16,why wasn't it picked up

Edan
Product or Service Quality
1.4 (251 reviews)
1.3 (118 reviews)
Reviewer's quote

Contact Information Republic Services, Inc. 40195 Butternut Ridge Rd Elyria, OH 44035 I have called multiple times-but these people just DON'T care. I have had 4 strokes, and they repeatedly drop my garbage can down on its side or carry it from the tree lawn and drop it in the drive...

lestrunak@yahoo.com

For the past year and half, I have been calling Advance Disposal Customer Service for issues about trash pick up and billing. Each time after realizing that I WASTED MY TIME (20-30 minutes) with its customer service representative, I would ask for a manager. Of course, managers are NEVER available,...

Zahra F

Republic Services and Advanced Disposal Pros and Cons

Pros
  • That i no longer have to see them - ever
  • That i can fire them and never deal with them again
  • That i can spread disdain for them over social media
  • Service i use to have from them
  • No pros
  • Generally good service
Cons
  • Customer service
  • Poor customer service
  • Terrible customer service
  • I give them a big fat zero
  • Reliability of service
  • Nothing good to say about them period

Republic Services and Advanced Disposal Most Positive Reviews

Top rated reviews
5

I find these reviews very funny from people I have never had any issues with republic services. A lot of the things I...

5

Took care real quick. Solve the problem quick.

Republic Services and Advanced Disposal Most Critical Reviews

Lowest rated reviews
1

Allied Waste does not provide regular good service. Sketchy Service really! They are careless with pick up, speed...

1

3 weeks ago I ordered garbage cans from the city I live in.Advanced Disposal was suppose to deliver the 2 cans I...

Republic Services and Advanced Disposal Latest Reviews

Recent published reviews
1

Contact Information
Republic Services, Inc.
40195 Butternut Ridge Rd
Elyria, OH 44035
I have called multiple times-but these...

Read all 472 reviews
1.5

For the past year and half, I have been calling Advance Disposal Customer Service for issues about trash pick up and bil...

Read all 233 reviews

Republic Services and Advanced Disposal Products and Services

Most reviewed product and services
  • Republic Services Residential Waste Collection (110 reviews)
  • Republic Services Waste Collection (105 reviews)
  • Republic Services Customer Care (63 reviews)
  • Advanced Disposal Residential Waste Collection (71 reviews)
  • Advanced Disposal Waste Collection (63 reviews)
  • Advanced Disposal Customer Care (27 reviews)