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Advance Auto Parts

Auto Parts and Accessories
  • 3 ISSUES RESOLVED
  • 576 TOTAL REVIEWS
  • $45.9K CLAIMED LOSSES
  • $421 AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Close to my house 14
  • Discusted 7
  • Convience 6
  • Professional staff 3
  • Customer service 3

Customers don't like

  • Customer service30
  • Poorly trained associates6
  • Lack of customer service on this store5
  • Employee attitude5
  • Being totally disregarded5
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  • 2 ISSUES RESOLVED
  • 221 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $11.9K AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Price 2
  • Polite cs reps based in usa 2
  • Impossible to get help 2
  • I found the part on the web site 2
  • That the guy seemed concerned atfirst till i paid 1

Customers don't like

  • Poor customer service7
  • Poor service4
  • Customer sevice4
  • Unreliable at supplying parts3
  • I still do not have my part3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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