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Rockauto

2.5
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  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2459 TOTAL REVIEWS
Rank
12 out of 336
in Auto Parts and Accessories category
Rating Details
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    15709
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    01:25
  • ISSUES RESOLVED
    2%
Top Products and Services
2.9
675 reviews
2.7
344 reviews
3
38 reviews

Advance Auto Parts

2.2
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 797 TOTAL REVIEWS
Rank
21 out of 336
in Auto Parts and Accessories category
Rating Details
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    1239
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    03:41
  • ISSUES RESOLVED
    6%
Top Products and Services
2.5
195 reviews
2.3
88 reviews
1.9
24 reviews

How do you compare Rockauto vs Advance Auto Parts?

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MJ007
#1333212

At Advanced auto you get to inspect the part you are getting and they don't charge a return "shipping" fee.There are actual people you can talk with/to not some boiler room scripted yo yo.AND Advanced doesn't use dirt bag employees to write positive reviews

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