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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1726 TOTAL REVIEWS
Rank
14 out of 244
in Auto Parts and Accessories category
Rating Details
Price Affordability
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    10865
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    01:34
  • ISSUES RESOLVED
    1%
Top Products and Services
2.8
265 reviews
2.6
127 reviews
3.4
20 reviews
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 727 TOTAL REVIEWS
Rank
19 out of 244
in Auto Parts and Accessories category
Rating Details
Price Affordability
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    1052
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    03:38
  • ISSUES RESOLVED
    2%
Top Products and Services
2.6
113 reviews
2.5
66 reviews
1.8
21 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Rockauto vs Advance Auto Parts?

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MJ007
#1333212

At Advanced auto you get to inspect the part you are getting and they don't charge a return "shipping" fee.There are actual people you can talk with/to not some boiler room scripted yo yo.AND Advanced doesn't use dirt bag employees to write positive reviews

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