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Rockauto

2.4
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2069 TOTAL REVIEWS
Rank
13 out of 294
in Auto Parts and Accessories category
Rating Details
Price Affordability
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    13560
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    01:28
  • ISSUES RESOLVED
    2%
Top Products and Services
2.8
600 reviews
2.6
280 reviews
3.2
30 reviews

Advance Auto Parts

2.2
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 761 TOTAL REVIEWS
Rank
22 out of 294
in Auto Parts and Accessories category
Rating Details
Price Affordability
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    1140
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    03:42
  • ISSUES RESOLVED
    7%
Top Products and Services
2.5
131 reviews
2.4
70 reviews
1.8
21 reviews

How would you compare Rockauto vs Advance Auto Parts?

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MJ007
#1333212

At Advanced auto you get to inspect the part you are getting and they don't charge a return "shipping" fee.There are actual people you can talk with/to not some boiler room scripted yo yo.AND Advanced doesn't use dirt bag employees to write positive reviews

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