Advance Auto Parts vs Rockauto

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  • 1 ISSUES RESOLVED
  • 344 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $423 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Close to my house 12
  • Discusted 7
  • Convience 6
  • Professional staff 3
  • Sales people 1

Customers don't like

  • Customer service16
  • Employee attitude12
  • Part and customer service8
  • Service8
  • Quality of part7

Products by Advance Auto Parts

No items

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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 192 TOTAL REVIEWS
  • $19.7K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • Will never buy from them again 9
  • Prices 3
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7

Products by Rockauto

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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