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Advance Auto Parts
Rockauto
i
Advance Auto Parts

Advance Auto Parts

2.1
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 980 TOTAL REVIEWS
Rank
38 out of 502
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    1797
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    03:40
  • ISSUES RESOLVED
    6%
Top Products and Services
2.4
233 reviews
2.1
100 reviews
2.1
27 reviews
Rockauto

Rockauto

2.6
?

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  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3575 TOTAL REVIEWS
Rank
24 out of 502
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    22227
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    01:23
  • ISSUES RESOLVED
    3%
Top Products and Services
3
837 reviews
2.8
510 reviews
2.8
60 reviews

How would you compare Advance Auto Parts vs Rockauto?

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MJ007
#1333212

At Advanced auto you get to inspect the part you are getting and they don't charge a return "shipping" fee.There are actual people you can talk with/to not some boiler room scripted yo yo.AND Advanced doesn't use dirt bag employees to write positive reviews

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