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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 721 TOTAL REVIEWS
Rank
18 out of 239
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    1039
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    03:39
  • ISSUES RESOLVED
    2%
Top Products and Services
2.6
112 reviews
2.4
65 reviews
1.8
21 reviews
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1697 TOTAL REVIEWS
Rank
13 out of 239
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    10646
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    01:35
  • ISSUES RESOLVED
    1%
Top Products and Services
2.8
261 reviews
2.6
127 reviews
3.4
20 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Advance Auto Parts vs Rockauto?

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MJ007
#1333212

At Advanced auto you get to inspect the part you are getting and they don't charge a return "shipping" fee.There are actual people you can talk with/to not some boiler room scripted yo yo.AND Advanced doesn't use dirt bag employees to write positive reviews

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