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  • 2 ISSUES RESOLVED
  • 454 TOTAL REVIEWS
  • $41K CLAIMED LOSSES
  • $418 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Close to my house 12
  • Discusted 7
  • Convience 6
  • Professional staff 3
  • Customer service 3

Customers don't like

  • Customer service15
  • Lack of customer service on this store5
  • Employee attitude5
  • Poorly trained associates4
  • Being totally disregarded4
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 421 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $249 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Will never buy from them again 12
  • Price 12
  • Prices 4
  • Part availability 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Customer service5
  • Being lied to and cheated4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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MJ007
#1333212

At Advanced auto you get to inspect the part you are getting and they don't charge a return "shipping" fee.There are actual people you can talk with/to not some boiler room scripted yo yo.AND Advanced doesn't use dirt bag employees to write positive reviews