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Advance Auto Parts

2.2
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 781 TOTAL REVIEWS
Rank
23 out of 305
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    1169
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    03:43
  • ISSUES RESOLVED
    6%
Top Products and Services
2.5
133 reviews
2.4
70 reviews
1.8
21 reviews

Rockauto

2.5
?

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  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2208 TOTAL REVIEWS
Rank
12 out of 305
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    14305
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    01:27
  • ISSUES RESOLVED
    2%
Top Products and Services
2.8
617 reviews
2.7
294 reviews
3.2
30 reviews

How do you compare Advance Auto Parts vs Rockauto?

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MJ007
#1333212

At Advanced auto you get to inspect the part you are getting and they don't charge a return "shipping" fee.There are actual people you can talk with/to not some boiler room scripted yo yo.AND Advanced doesn't use dirt bag employees to write positive reviews

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