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  • 2 ISSUES RESOLVED
  • 452 TOTAL REVIEWS
  • $41K CLAIMED LOSSES
  • $418 AVERAGE LOSS
1.9
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Close to my house 12
  • Discusted 7
  • Convience 6
  • Professional staff 3
  • Customer service 3

Customers don't like

  • Customer service15
  • Lack of customer service on this store5
  • Employee attitude5
  • Poorly trained associates4
  • Being totally disregarded4
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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1475 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Convenient location 6
  • Price 4
  • Personnel 3
  • Comfortable waiting room 3
  • Good service 2

Customers don't like

  • Poor service provided6
  • Store staff5
  • Attempt to overcharge5
  • Un-skilled mechanics4
  • Terriable customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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