Advance Auto Parts vs Pep Boys

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Delete
  • 1 ISSUES RESOLVED
  • 344 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $423 AVERAGE LOSS
1.9
Customer service
Staff
Website
Reliability
  • Close to my house 12
  • Discusted 7
  • Convience 6
  • Professional staff 3
  • Sales people 1

Customers don't like

  • Customer service16
  • Employee attitude12
  • Part and customer service8
  • Service8
  • Quality of part7

Products by Advance Auto Parts

No items

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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1389 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided17
  • Lie about the work needed10
  • Attempt to overcharge8
  • Un-skilled mechanics8
  • Store staff8

Products by Pep Boys

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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