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Advance Auto Parts
Pep Boys

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Advance Auto Parts

Advance Auto Parts

2.1
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1054 TOTAL REVIEWS
Rank
41 out of 530
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    2036
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    03:40
  • ISSUES RESOLVED
    7%
Top Products and Services
2.3
243 reviews
2.1
104 reviews
2
31 reviews
Pep Boys

Pep Boys

1.8
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1605 TOTAL REVIEWS
Rank
190 out of 2655
in Service Centers and Repairs category
Rating Details
Product or Service Quality
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    26
  • SUCCESSFUL
    62%
  • AVG CALL DURATION
    05:01
  • ISSUES RESOLVED
    33%
Top Products and Services
1.6
168 reviews
1.8
71 reviews
3.1
59 reviews

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