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Advance Auto Parts

Auto Parts and Accessories
  • 3 ISSUES RESOLVED
  • 576 TOTAL REVIEWS
  • $45.9K CLAIMED LOSSES
  • $421 AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Close to my house 14
  • Discusted 7
  • Convience 6
  • Professional staff 3
  • Customer service 3

Customers don't like

  • Customer service30
  • Poorly trained associates6
  • Lack of customer service on this store5
  • Employee attitude5
  • Being totally disregarded5
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PartsTree

Equipment
Has verified representatives
  • 0 ISSUES RESOLVED
  • 6 COMPANY RESPONSES
  • 23 TOTAL REVIEWS
  • $418 CLAIMED LOSSES
  • $70 AVERAGE LOSS
3.2
Exchange, Refund and Cancellation Policy
Turnaround Time
  • I liked till now 2
  • Website 1
  • Relived to find this company 1
  • No complaint 1

Customers don't like

  • Took my money1
  • Return policy for their mistake1
  • Or karen not emailing back when she said she would1
  • Customer service responses1
  • Customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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