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  • 3 ISSUES RESOLVED
  • 512 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
  • That they work fast 2
  • Had my part in stock 2
  • All the locations 2
  • Lost my 2003 ford excursion 1
  • Female employee talks up products with rebates 1

Customers don't like

  • Horrible customer service10
  • Poor service3
  • Products2
  • Nobody takes responsibility2
  • Incorrect parts2
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Advance Auto Parts

Auto Parts and Accessories
  • 3 ISSUES RESOLVED
  • 576 TOTAL REVIEWS
  • $45.9K CLAIMED LOSSES
  • $421 AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
  • Close to my house 14
  • Discusted 7
  • Convience 6
  • Professional staff 3
  • Customer service 3

Customers don't like

  • Customer service30
  • Poorly trained associates6
  • Lack of customer service on this store5
  • Employee attitude5
  • Being totally disregarded5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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