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Advance Auto Parts

Auto Parts and Accessories
  • 3 ISSUES RESOLVED
  • 597 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $412 AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Turnaround Time
Discounts and Special Offers
  • Close to my house 14
  • Discusted 7
  • Convience 6
  • Professional staff 3
  • Leaving the store 3

Customers don't like

  • Customer service30
  • Poorly trained associates6
  • Lack of customer service on this store5
  • Employee attitude5
  • Being totally disregarded5
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Napa Auto Parts

Auto Parts and Accessories
  • 1 ISSUES RESOLVED
  • 262 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Turnaround Time
Discounts and Special Offers
  • Friendly 4
  • People 3
  • Location 2
  • Clean facility 2
  • That napa finally came through 1

Customers don't like

  • Customer service6
  • Product quality3
  • Parts quality2
  • Ignorance2
  • Employees2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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