Advance Auto Parts vs Napa Auto Parts
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Advance Auto Parts
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- 5 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 855 TOTAL REVIEWS
Rank
31 out of 417
in Auto Parts and Accessories category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS1351
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SUCCESSFUL90%
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AVG CALL DURATION03:40
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ISSUES RESOLVED6%
Top Products and Services
Napa Auto Parts
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- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 305 TOTAL REVIEWS
Rank
51 out of 417
in Auto Parts and Accessories category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS83
-
SUCCESSFUL96%
-
AVG CALL DURATION02:39
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ISSUES RESOLVED9%
Top Products and Services
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Top Rated Advance Auto Parts Reviews
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Advance Auto Parts - The Free Battery Installation False Advertisement
People go to advanced for batteries because of the free intallation advertisement (on most cars). Is there any car that qualifies for this? They sen...
Advance Auto Parts - What goes up, will come down, when the motivation dies!
When you work on the front lines for a company that has been turning itself around from poor management decisions for the past
two years, you tend to k...
two years, you tend to k...
Advance Auto Parts - "Limited Lifetime warranty" = NO WARRANTY
All of Advance Auto "Limited Lifetime" warranty parts does not cover normal wear and tear as stated on their web page.
So ANY problem you have, they...
So ANY problem you have, they...
Advance Auto Parts - Don' t back up products
Lenoir City Advance Auto
My battery of 5 years finally went out . I called AAA to come jump me off and drove to Advance Auto and paid 75 dollars . It h...
My battery of 5 years finally went out . I called AAA to come jump me off and drove to Advance Auto and paid 75 dollars . It h...
Advance Auto Parts - Dont buy batteries from Advanced Auto Parts
Bought new battery from AAP in Hyattsville, MD in October 2018. In March of 2019 had to jump start the car every morning for a week. Drove it to a...
Advance Auto Parts - Corporate stupidity!
I work at an advance auto store. For the past several months all we have heard from the manager is UPT, UPT, UPT, we have to hit 2.2 units per transac...
Advance Auto Parts - One month old batteries bad and not exchanged
I brought 4 deep cycle marine batteries into advance auto parts, 2 that I purchased from advanced 30 days ago and 2 that were older not purchased from...
Advance Auto Parts - RUDE ELDER PERSON AT REGISTER
Today I visited the Cochran GA store after 5pm to get my battery cleaned that was purchased at THIS store. The rude elderly man told me Advance Auto...
Top Rated Napa Auto Parts Reviews
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Napa Auto Parts - NAPA Battery warranty BEWARE!
Purchased a large 12 VOLT battery, NAPA #8231, for my camper on 3-23-2014 at my local NAPA store. It was reccomended for the use and it came with an...
Napa Auto Parts - William, George, Delores, Napa ownwers & employees absolute crooks
I have been a mechanic for many years. I used to buy Napa Auto Parts almost always. I felt the parts were good quality, although more expensive than...
Napa Auto Parts - More like "NO CUSTOMER SERVICE"
Made an on line order on Thursday Feburary 28 2019 with expected delivery time 3-5 days . Received an email confirmation with order number same day bu...
Napa Auto Parts - Abusive Manager
I was at the store in Sacramento at 3710 47th avenue last week. I had a horrible experience with a manager (found out her name is Alanna) who was...
Napa Auto Parts - Brake Caliper Review from Myerstown, Pennsylvania
I stopped at my NAPA store where I ordered my brakes back in May or June I had new brake calibers front and rear new brake rotors front and rear and...
Napa Auto Parts - Poor service AND POOR MANAGMENT
I have been a Napa Auto center since 2004 and purchasing parts since 2000 as a business. I have been the top buyer at your Elkview WV store for 8...
Napa Auto Parts - Legend Warrentee is a Joke
Local NAPA Gives a hard time when I HAVE too exchange both batteries I have a F-350 6.0 Diesel and if the batteries are off a hair it will not fire up...
Napa Auto Parts - Update your web page
I ordered parts from a Napa store that was listed in Charlottetown Prince Edward Island When the parts arrived I went to the address listed on the Nap...
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