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  • 2 ISSUES RESOLVED
  • 422 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $433 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Close to my house 12
  • Discusted 7
  • Convience 6
  • Professional staff 3
  • Sales people 2

Customers don't like

  • Customer service10
  • Employee attitude5
  • Lack of customer service on this store5
  • Being totally disregarded4
  • Poorly trained associates4
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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 204 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Friendly 4
  • People 3
  • Clean facility 2
  • Location 2
  • That napa finally came through 1

Customers don't like

  • Product quality3
  • Employees2
  • Ignorance2
  • Parts quality2
  • Restocking fee1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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