Advance Auto Parts vs Napa Auto Parts
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- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 721 TOTAL REVIEWS
Rank
18 out of 239
in Auto Parts and Accessories category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS1039
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SUCCESSFUL92%
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AVG CALL DURATION03:39
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ISSUES RESOLVED2%
Top Products and Services
- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 282 TOTAL REVIEWS
Rank
34 out of 239
in Auto Parts and Accessories category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS56
-
SUCCESSFUL96%
-
AVG CALL DURATION02:46
-
ISSUES RESOLVED2%
Top Products and Services
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Top Rated Advance Auto Parts Reviews
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Advance Auto Parts - The Free Battery Installation False Advertisement
People go to advanced for batteries because of the free intallation advertisement (on most cars). Is there any car that qualifies for this? They sen...
Advance Auto Parts - UNPARALLELED Customer Service!!!
Checked pricing and stock status online for a battery. Online pricing was the best when compared to similar batteries from competitors. Telephoned...
Advance Auto Parts - Treatment by store associate
Aug 27 at 9:42 PM My name is John Vavra, phone number 609-206-3083, you can look up my purchase and return history in your system to
verify. Over this...
verify. Over this...
Advance Auto Parts - Starters that only last weeks
Store number 08804, today i called and talked to shaw regarding a starter i purchased in april with a limited life time warranty. The starter broke...
Advance Auto Parts - I was sold batteries over 2 years old
To Whom It May Concern, My name is Eric and I have a serious complaint about the service that I received at the Advance Auto Parts Store located in...
Advance Auto Parts - One month old batteries bad and not exchanged
I brought 4 deep cycle marine batteries into advance auto parts, 2 that I purchased from advanced 30 days ago and 2 that were older not purchased from...
Advance Auto Parts - Issue with an employee
I went to advance for help on my car like always there number one never had a problem till now i just purcjased a ac condensor for a 04 jeep liberty p...
Advance Auto Parts - "Limited Lifetime warranty" = NO WARRANTY
All of Advance Auto "Limited Lifetime" warranty parts does not cover normal wear and tear as stated on their web page.
So ANY problem you have, they...
So ANY problem you have, they...
Top Rated Napa Auto Parts Reviews
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Napa Auto Parts - Worst Customer Service
I am a School account with Napa. I spend aprox. $11,000.00 a year on tools, parts and supplies. When I call I get put on hold for 10 to 15 minutes eve...
Napa Auto Parts - Over priced accessories
I just paid 3 1/2 bucks for a roll of electrical tape that is literally twice the diameter of a quarter. The tape has a hole of course that is half of...
Napa Auto Parts - Vibration
When the new 350 was installed .then timed...a vibration was known.
Powertrain of texas sold me this 350..a shoeboxed sized box of belts.filters. misc....
Powertrain of texas sold me this 350..a shoeboxed sized box of belts.filters. misc....
Napa Auto Parts - Brake Calipers - Front - CAsting 13WH
Purchased their Eclipse Brake Calipers for Toyota 4Runner 2006. Calipers painted black to cover rust. Inlet copper deal was a different depths on both...
Napa Auto Parts - Napa 949 w broadway
I bought a fuel pump in January 23 2017 And it broke down in july 2018 so i call the store to claim the warranty They told me that i was suppose to ke...
Napa Auto Parts - Why do your parts suck now?
I'm a professional Automotive technician of 20 years who uses NAPA Parts every single day. I used Napa for 12 years in Arizona and had two problems....
Napa Auto Parts - NAPA Battery warranty BEWARE!
Purchased a large 12 VOLT battery, NAPA #8231, for my camper on 3-23-2014 at my local NAPA store. It was reccomended for the use and it came with an...
Napa Auto Parts - Very offended and wasted time
Reserved a part online for pick up as website indicated specific store had the part I needed in stock. Took off from work just to make it just before...
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