PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Advance Auto Parts and Jones Smash Repairs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Advance Auto Parts
Jones Smash Repairs

Advance Auto Parts and Jones Smash Repairs Overview

Total reviews
1067
1
Company responses
0
0
Issues resolved
7
0

Advance Auto Parts was first mentioned on PissedConsumer on Sep 6, 2008 and since then this brand received 1067 reviews. It is 1066 reviews more than Jones Smash Repairs received since Dec 4, 2018.

Advance Auto Parts and Jones Smash Repairs Consumer Ratings

Rank
49 out of 540 in Auto Parts and Accessories category
650 out of 2660 in Service Centers and Repairs category
Product or Service Quality
39 in category
332 in category
Exchange, Refund and Cancellation Policy
25 in category
286 in category
Price Affordability
48 in category
365 in category

Advance Auto Parts and Jones Smash Repairs Rating Details

Product or Service Quality
2 (436 reviews)
1 (1 review)
Reviewer's quote

I have purchased the product and applied for the rebate on 5/5/2019. As of today 11/21/2019 I have not received any rebate. I have tracked online as well as called the assistance number each month...

John T

A big Buck Kangaroo hit the side of my car.I went to Jones Smash Repairs in Charleville, their quote was that the car was a repairable write off.There is no mechanical damage, no structural damage only panel damage yet they quoted $8000 au for repairs.The car was insured for $8000 and the quote...

Allan N
Exchange, Refund and Cancellation Policy
1.8 (426 reviews)
1 (1 review)
Reviewer's quote

I went into Advance auto parts, store number #06301, i was addressed by an employee named Javon V. I handed him a low beam headlight for my 2011Toyota camry. He then went to the lights section and handed me the new light that i needed. I then went right outside to my car to install the light. After...

Dondra

No items

Price Affordability
2.5 (391 reviews)
1 (1 review)
Reviewer's quote

First of all, I will never, ever go to ADVANCE AUTO PARTS, 25 INDUSTRIAL BLVD, CUMBERLAND MD AGAIN!!! I will go to AUTO ZONE and pay a higher price for their products because they are honest with me and accept my military discount even though I am disabled and not always able to go there in...

Saundra J

No items

Advance Auto Parts and Jones Smash Repairs Pros and Cons

Pros
  • Close to my house
  • Discusted
  • Convience
No votes
Cons
  • Customer service
  • Poorly trained associates
  • Employee attitude
  • Uncaring about client circumstances
  • Panel beater ignorant - arrogant
  • No communication with client about quote

Advance Auto Parts and Jones Smash Repairs Most Positive Reviews

Top rated reviews
5

about a pair of brake pads from auto

No votes

Advance Auto Parts and Jones Smash Repairs Most Critical Reviews

Lowest rated reviews
1

I ordered a part in the morning and came to pick it up at the end of the day and the associate cannot find my order. I w...

1

A big Buck Kangaroo hit the side of my car.
I went to Jones Smash Repairs in Charleville, their quote was that the car wa...

Advance Auto Parts and Jones Smash Repairs Latest Reviews

Recent published reviews

If you get a bad engine or transmission advance Auto parts they do not back their warrantee I bought an engine from...

Read all 1067 reviews
No votes

Advance Auto Parts and Jones Smash Repairs Products and Services

Most reviewed product and services
  • Advance Auto Parts Customer Care (252 reviews)
  • Advance Auto Parts Manager (105 reviews)
  • Advance Auto Parts Sales Representative (31 reviews)
  • Jones Smash Repairs Car Repair (1 review)