PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Google Express and Advance Auto Parts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Google Express
Advance Auto Parts

Google Express and Advance Auto Parts Overview

Total reviews
167
1067
Company responses
0
0
Issues resolved
1
7

Advance Auto Parts was first mentioned on PissedConsumer on Sep 6, 2008 and since then this brand received 1067 reviews. It is 900 reviews more than Google Express received since Mar 24, 2018. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Google Express customer support team and Advance Auto Parts customer service.

Google Express and Advance Auto Parts Consumer Ratings

Rank
128 out of 469 in Auctions and Marketplaces category
49 out of 540 in Auto Parts and Accessories category
Exchange, Refund and Cancellation Policy
76 in category
24 in category
Product or Service Quality
92 in category
39 in category
Turnaround Time
80 in category
38 in category

Google Express and Advance Auto Parts Rating Details

Exchange, Refund and Cancellation Policy
1.1 (102 reviews)
1.8 (426 reviews)
Reviewer's quote

...Google express sent me an email saying they received the item and that I would receive my refund in 7-10 days. Come September and I am looking at my credit card statement and no refund. Called in and they said there was a glitch in their computer system...

PissedConsumer1655734

I went into Advance auto parts, store number #06301, i was addressed by an employee named Javon V. I handed him a low beam headlight for my 2011Toyota camry. He then went to the lights section and handed me the new light that i needed. I then went right outside to my car to install the light. After...

Dondra
Product or Service Quality
1.4 (89 reviews)
2 (436 reviews)
Reviewer's quote

...If something is wrong with the product they don’t accept it and they pass you to the manufacturer. In my case manufacturer( Nike ) wasn’t accepting it either and told me I have to deal with google express. Horrible experience..

Sally B

I have purchased the product and applied for the rebate on 5/5/2019. As of today 11/21/2019 I have not received any rebate. I have tracked online as well as called the assistance number each month...

John T
Turnaround Time
1.2 (85 reviews)
2.1 (360 reviews)
Reviewer's quote

...DON'T WASTE MY TIME GOOGLE> You are getting more like APPLE every day!!!!!!!!!!!!..

John A

I was not told a part was not returnable and is not written on the receipt and was refuse to be returned at store 08427

Holden

Google Express and Advance Auto Parts Pros and Cons

Pros
  • Potential prices
  • Frustrating
  • 20 percent off promo code
  • Close to my house
  • Discusted
  • Convience
Cons
  • No solutions to problem provided
  • Terrible customer support
  • Order fulfillment & customer service
  • Customer service
  • Poorly trained associates
  • Employee attitude

Google Express and Advance Auto Parts Most Positive Reviews

Top rated reviews
4.6

We irdered my grandson some very nice, expensive shoes. I never expected they could possible get there as quick as they...

5

about a pair of brake pads from auto

Google Express and Advance Auto Parts Most Critical Reviews

Lowest rated reviews
1

Google needs to check their search engine many times I cannot get the correct information because they are to consumed...

1

I ordered a part in the morning and came to pick it up at the end of the day and the associate cannot find my order. I w...

Google Express and Advance Auto Parts Latest Reviews

Recent published reviews

SusheelKumar76904@gmail.com ka account open nhi ho raha hai phone number 8604917334 hai please contact veryfiy

Read all 167 reviews

If you get a bad engine or transmission advance Auto parts they do not back their warrantee I bought an engine from...

Read all 1067 reviews

Google Express and Advance Auto Parts Products and Services

Most reviewed product and services
  • Google Express Customer Care (31 reviews)
  • Google Express Website (8 reviews)
  • Google Express Shipping Service (8 reviews)
  • Advance Auto Parts Customer Care (252 reviews)
  • Advance Auto Parts Manager (105 reviews)
  • Advance Auto Parts Sales Representative (31 reviews)