PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Advance Auto Parts and Google Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Advance Auto Parts
Google Express

Advance Auto Parts and Google Express Overview

Total reviews
1068
167
Company responses
0
0
Issues resolved
7
1

Advance Auto Parts was first mentioned on PissedConsumer on Sep 6, 2008 and since then this brand received 1068 reviews. It is 901 reviews more than Google Express received since Mar 24, 2018. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Advance Auto Parts customer support team and Google Express customer service.

Advance Auto Parts and Google Express Consumer Ratings

Rank
49 out of 540 in Auto Parts and Accessories category
129 out of 471 in Auctions and Marketplaces category
Product or Service Quality
39 in category
93 in category
Exchange, Refund and Cancellation Policy
24 in category
76 in category
Turnaround Time
38 in category
80 in category

Advance Auto Parts and Google Express Rating Details

Product or Service Quality
2 (436 reviews)
1.4 (89 reviews)
Reviewer's quote

I have purchased the product and applied for the rebate on 5/5/2019. As of today 11/21/2019 I have not received any rebate. I have tracked online as well as called the assistance number each month...

John T

...If something is wrong with the product they don’t accept it and they pass you to the manufacturer. In my case manufacturer( Nike ) wasn’t accepting it either and told me I have to deal with google express. Horrible experience..

Sally B
Exchange, Refund and Cancellation Policy
1.8 (426 reviews)
1.1 (102 reviews)
Reviewer's quote

I went into Advance auto parts, store number #06301, i was addressed by an employee named Javon V. I handed him a low beam headlight for my 2011Toyota camry. He then went to the lights section and handed me the new light that i needed. I then went right outside to my car to install the light. After...

Dondra

...Google express sent me an email saying they received the item and that I would receive my refund in 7-10 days. Come September and I am looking at my credit card statement and no refund. Called in and they said there was a glitch in their computer system...

PissedConsumer1655734
Turnaround Time
2.1 (360 reviews)
1.2 (85 reviews)
Reviewer's quote

I was not told a part was not returnable and is not written on the receipt and was refuse to be returned at store 08427

Holden

...DON'T WASTE MY TIME GOOGLE> You are getting more like APPLE every day!!!!!!!!!!!!..

John A

Advance Auto Parts and Google Express Pros and Cons

Pros
  • Close to my house
  • Discusted
  • Convience
  • Potential prices
  • Frustrating
  • 20 percent off promo code
Cons
  • Customer service
  • Poorly trained associates
  • Employee attitude
  • No solutions to problem provided
  • Terrible customer support
  • Order fulfillment & customer service

Advance Auto Parts and Google Express Most Positive Reviews

Top rated reviews
5

about a pair of brake pads from auto

4.6

We irdered my grandson some very nice, expensive shoes. I never expected they could possible get there as quick as they...

Advance Auto Parts and Google Express Most Critical Reviews

Lowest rated reviews
1

I ordered a part in the morning and came to pick it up at the end of the day and the associate cannot find my order. I w...

1

Google needs to check their search engine many times I cannot get the correct information because they are to consumed...

Advance Auto Parts and Google Express Latest Reviews

Recent published reviews

I Monty Johnson went into this location in Carrboro NC several times and have been disappointed but today was the worst...

Read all 1068 reviews

SusheelKumar76904@gmail.com ka account open nhi ho raha hai phone number 8604917334 hai please contact veryfiy

Read all 167 reviews

Advance Auto Parts and Google Express Products and Services

Most reviewed product and services
  • Advance Auto Parts Customer Care (252 reviews)
  • Advance Auto Parts Manager (105 reviews)
  • Advance Auto Parts Sales Representative (31 reviews)
  • Google Express Customer Care (31 reviews)
  • Google Express Website (8 reviews)
  • Google Express Shipping Service (8 reviews)