PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Advance Auto Parts and Carquest Auto Parts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Advance Auto Parts
Carquest Auto Parts

Advance Auto Parts and Carquest Auto Parts Overview

Total reviews
1081
19
Company responses
0
0
Issues resolved
7
0

Advance Auto Parts was first mentioned on PissedConsumer on Sep 6, 2008 and since then this brand received 1081 reviews. It is 1062 reviews more than Carquest Auto Parts received since May 30, 2011.

Advance Auto Parts and Carquest Auto Parts Consumer Ratings

Rank
46 out of 517 in Auto Parts and Accessories category
30 out of 517 in Auto Parts and Accessories category
Product or Service Quality
40 in category
18 in category
Price Affordability
49 in category
47 in category
Value for money
34 in category
49 in category

According to consumer ratings and reviews, Carquest Auto Parts ranks 16 points higher in the Auto Parts and Accessories category than Advance Auto Parts. People gave Advance Auto Parts 2 stars for Product or Service Quality criterion in Auto Parts and Accessories category and it is 97 points higher than the worst rated brand in this category. At the same time, Carquest Auto Parts was rated 2.8 stars for Product or Service Quality criterion in this category and it is 119 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Carquest Auto Parts has a higher rating than Carquest Auto Parts. Regarding Value for money criterion, consumers gave Advance Auto Parts 2.3 stars and it is 75% greater than other in category. Carquest Auto Parts however was rated 2 stars and it is 64% greater than other in category.

Advance Auto Parts and Carquest Auto Parts Rating Details

Product or Service Quality
2 (441 reviews)
2.8 (6 reviews)
Reviewer's quote

...As a ASE Certified mechanic prior to working there I used good high quality parts. Upon seeing the junk alternator and started they sold it made me sick. Ball joints that the caps were miss pressed together...

PissedConsumer1757640

I was told my purchase was a lifetime warranty. They told me to take it Advanced to exchange and this was in February. They told me I could only exchange once? That is not a lifetime warranty! This is a rip off

sara c
Price Affordability
2.5 (397 reviews)
2.5 (8 reviews)
Reviewer's quote

First of all, I will never, ever go to ADVANCE AUTO PARTS, 25 INDUSTRIAL BLVD, CUMBERLAND MD AGAIN!!! I will go to AUTO ZONE and pay a higher price for their products because they are honest with me and accept my military discount even though I am disabled and not always able to go there in...

Saundra J

There is no reason why they are keeping my refund. I have been ripped off. Shady business

William W
Value for money
2.3 (390 reviews)
2 (5 reviews)
Reviewer's quote

...I buy parts for 6 cars and trucks I own with oil and all the other things that goes with keeping them up is a lot of money . Lost costumer. Not very good business...

Rosine

I've had my carquest remanufactured alternator for 2 years and 5 months. So far it is still working good.

steven j

Advance Auto Parts and Carquest Auto Parts Pros and Cons

Pros
  • Close to my house
  • Discusted
  • Convience
  • You guys ukwho
  • Steve m
  • Owner
Cons
  • Customer service
  • Poorly trained associates
  • Employee attitude
  • Does not honor warranty

Advance Auto Parts and Carquest Auto Parts Most Positive Reviews

Top rated reviews
5

about a pair of brake pads from auto

5

I've had my carquest remanufactured alternator for 2 years and 5 months. So far it is still working good.

Advance Auto Parts and Carquest Auto Parts Most Critical Reviews

Lowest rated reviews
1

I ordered a part in the morning and came to pick it up at the end of the day and the associate cannot find my order. I w...

1

I travel for work building the nations power lines. I travel with a 14k pound fifth wheel so my wife, baby and I can...

Advance Auto Parts and Carquest Auto Parts Latest Reviews

Recent published reviews
1

I used to work for Discount Auto Parts in Thomasville Georgia. Several things happened in my 11 month stay.As a ASE...

Read all 1081 reviews
1

You can warranty the parts and the labor to get my vehicle back

Read all 19 reviews

Advance Auto Parts and Carquest Auto Parts Products and Services

Most reviewed product and services
  • Advance Auto Parts Customer Care (255 reviews)
  • Advance Auto Parts Manager (105 reviews)
  • Advance Auto Parts Sales Representative (31 reviews)
  • Carquest Auto Parts Alternator (3 reviews)