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AutoZone
Advance Auto Parts

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

AutoZone

AutoZone

2.2
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 865 TOTAL REVIEWS
Rank
33 out of 524
in Auto Parts and Accessories category
Rating Details
Value for money
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    277
  • SUCCESSFUL
    74%
  • AVG CALL DURATION
    02:29
  • ISSUES RESOLVED
    10%
Top Products and Services
2.4
140 reviews
2.2
88 reviews
2.1
49 reviews
Advance Auto Parts

Advance Auto Parts

2.1
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1038 TOTAL REVIEWS
Rank
40 out of 524
in Auto Parts and Accessories category
Rating Details
Value for money
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    1998
  • SUCCESSFUL
    61%
  • AVG CALL DURATION
    03:40
  • ISSUES RESOLVED
    7%
Top Products and Services
2.4
242 reviews
2.1
103 reviews
2
31 reviews

How would you compare AutoZone vs Advance Auto Parts?

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HealthyJackRussel605
#1688728

Autozone Rules!

Anonymous
#1556403

autozone has some of the same parts but with much better warranty like harmonic balancer 1 year at advance lifetime at autozone. advance does not carry some of the same quality parts like Gates. Advance has Dayco, dayco almost cost me a 7000 dollar engine.....

Anonymous
#1341811

If you need anything don't go to Hieghts Auto Zone. Apparently if you need any help it is a waste of the managers time. She will tell you so if you are Native American, when I have served this country.

Anonymous
#1198410

The flower hill advance auto parts. Have a line sign all the way near the battery dept.

People cuts in front of me arrogant . Cist. Gust stand on the side of counter. I said good morning to a advance employee with a long vacation shaped beard.

He gust gave me a nasty look.

This scruffy store is in gaithersburg md don't go there. Period

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