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Advance Auto Parts

Auto Parts and Accessories
  • 3 ISSUES RESOLVED
  • 602 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $412 AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Close to my house 14
  • Discusted 7
  • Convience 6
  • Professional staff 3
  • Leaving the store 3

Customers don't like

  • Customer service30
  • Poorly trained associates6
  • Lack of customer service on this store5
  • Employee attitude5
  • Being totally disregarded5
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Autozone

Service Centers and Repairs
  • 6 ISSUES RESOLVED
  • 743 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Clean store 8
  • Location 7
  • Prices 3
  • Products and service 2
  • I like the way they treat me 2

Customers don't like

  • Customer service10
  • Service5
  • Whole process4
  • Warranty4
  • Defective parts and warranty4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1341811

If you need anything don't go to Hieghts Auto Zone. Apparently if you need any help it is a waste of the managers time. She will tell you so if you are Native American, when I have served this country.

Anonymous
Gaithersburg, Maryland, United States #1198410

The flower hill advance auto parts. Have a line sign all the way near the battery dept.

People cuts in front of me arrogant . Cist. Gust stand on the side of counter. I said good morning to a advance employee with a long vacation shaped beard.

He gust gave me a nasty look.

This scruffy store is in gaithersburg md don't go there. Period