PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Advance Auto Parts and Autozama as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Advance Auto Parts
Autozama

Advance Auto Parts and Autozama Overview

Total reviews
1137
1
Company responses
0
0
Issues resolved
7
0

Advance Auto Parts and Autozama Consumer Ratings

Rank
60 out of 409 in Auto Parts and Accessories category
1403 out of 1716 in Service Centers and Repairs category
Product or Service Quality
47 in category
No votes
Exchange, Refund and Cancellation Policy
32 in category
No votes
Price Affordability
66 in category
No votes
Value for money
39 in category
No votes

Advance Auto Parts and Autozama Rating Details

Product or Service Quality
1.9 (456 reviews)
No votes
Reviewer's quote

Very disappointed with my encounter with you all and the customer service rendered via my pick up person for my order. Unpleasant purchase experience, to say the least! I was sent a reminder this morning and when my pick up person got there to retrieve my order, she was first told there was no...

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No items

Exchange, Refund and Cancellation Policy
1.8 (449 reviews)
No votes
Reviewer's quote

...00 core refund. very very satisfied..

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No items

Price Affordability
2.5 (413 reviews)
No votes
Reviewer's quote

First of all, I will never, ever go to ADVANCE AUTO PARTS, 25 INDUSTRIAL BLVD, CUMBERLAND MD AGAIN!!! I will go to AUTO ZONE and pay a higher price for their products because they are honest with me and accept my military discount even though I am disabled and not always able to go there in...

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No items

Value for money
2.3 (407 reviews)
No votes
Reviewer's quote

...So I spent my money there. The store Cobie works at is only 3 miles or so from my home . I won't go there anymore...

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No items

Advance Auto Parts and Autozama Pros and Cons

Pros
  • Close to my house
  • Discusted
  • Convience
No votes
Cons
  • Customer service
  • Poorly trained associates
  • Employee attitude
No votes

Advance Auto Parts and Autozama Most Positive Reviews

Top rated reviews
5

about a pair of brake pads from auto

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No votes
5

This is not a complaint, this is a commendation

Becca Newhouse supervised my installing an air filter on my wife's car....

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No votes

Advance Auto Parts and Autozama Most Critical Reviews

Lowest rated reviews
1

I ordered a part in the morning and came to pick it up at the end of the day and the associate cannot find my order. I w...

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No votes
1

i went in to advance auto parts for parts and a tool and they had no idea what kind of tool i needed after i explain wha...

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No votes

Advance Auto Parts and Autozama Latest Reviews

Recent published reviews
4.6

That was the complaint no masks by employees but all customers had masks on. Auto Zone and NAPA employees had masks on...

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No votes
2.5

Purchased Monroe RoadMastic Complete strut for my 2002 Chrysler Voyager LX at your store. The part did not fit my...

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No votes

Advance Auto Parts and Autozama Products and Services

Most reviewed product and services
  • Advance Auto Parts Customer Care (259 reviews)
  • Advance Auto Parts Manager (106 reviews)
  • Advance Auto Parts Sales Representative (31 reviews)