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Advance America

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $9.9K CLAIMED LOSSES
  • $581 AVERAGE LOSS
2.1
Website
Customer service
Diversity of Products or Services
Staff
Reliability
  • That they do not have high fees 1

Customers don't like

  • Answers1
  • Fraud1
  • That you have to fax documents in to change account information1
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 439 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Staff
Reliability
  • Agents were very nice 4
  • Past experiences 3
  • Friendly service 2
  • Staff 2
  • Online ability 2

Customers don't like

  • Customer service10
  • Lack of resolution to my issue8
  • Springleaf not upfront6
  • Being lied to5
  • Lie about lowering interest rate5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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