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Advance America

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $9.9K CLAIMED LOSSES
  • $581 AVERAGE LOSS
2.1
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • That they do not have high fees 1

Customers don't like

  • Answers1
  • Fraud1
  • That you have to fax documents in to change account information1
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1191 TOTAL REVIEWS
  • $9.4M CLAIMED LOSSES
  • $32.8K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • One person that tried to help me 3
  • Zero 2
  • Customer care rep took care of problem on first call 1
  • Getting back to my home 1
  • Did a great job 1

Customers don't like

  • Absolutely no customer service30
  • Lack of follow up22
  • No clear answers17
  • Lost paperwork10
  • Dishonest business practices7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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