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Advance America

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $9.9K CLAIMED LOSSES
  • $581 AVERAGE LOSS
2.1
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • That they do not have high fees 1

Customers don't like

  • Answers1
  • Fraud1
  • That you have to fax documents in to change account information1
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1226 TOTAL REVIEWS
  • $8.6M CLAIMED LOSSES
  • $29.1K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Zero 5
  • One person that tried to help me 4
  • Did a great job 1
  • Loan modification staff is competent and fair 1
  • Getting back to my home 1

Customers don't like

  • Absolutely no customer service31
  • Lack of follow up23
  • No clear answers18
  • Lost paperwork11
  • Lies9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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