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Advance America

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $9.9K CLAIMED LOSSES
  • $581 AVERAGE LOSS
2.1
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • That they do not have high fees 1

Customers don't like

  • Answers1
  • That you have to fax documents in to change account information1
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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 5 COMPANY RESPONSES
  • 581 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $17.7K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Reliability
Billing Practices
  • Horrible company 7
  • Customer service 4
  • Should be investigated 4
  • Loan refi experience 3
  • Rate fees 3

Customers don't like

  • Being lied to17
  • Customer service17
  • Entire process8
  • Haughty representative7
  • Payment maze7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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