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  • 0 ISSUES RESOLVED
  • 266 TOTAL REVIEWS
  • $19.1K CLAIMED LOSSES
  • $390 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • We will see what happens 2
  • Being able to blog with friends 2
  • People that i met 2
  • Site name 1
  • Way to find a relationship 1

Customers don't like

  • Site sucks7
  • Customer support6
  • Site is a total scam6
  • Fake profiles4
  • No help what so ever through customer service4
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1469 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Customer service14
  • Frequent cable outages14
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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