Vivint vs ADT
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vivint and ADT as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Vivint and ADT Overview
Total reviews | 901 | 1835 |
Company responses | 174 | 0 |
Issues resolved | 5 | 28 |
Vivint and ADT Consumer Ratings
Vivint and ADT Rating Details
Vivint and ADT Pros and Cons
- Price
- Service
- System was great in the beginning
- Unsatisfactory
- There are zero pros
- Overall security service was satisfactory
- Customer service
- Service
- Lack of resoution
- Customer service
- Very bad experience
- Misleading representatives
Vivint and ADT Most Positive Reviews
Its difficult to reach a person with this company. After being on hold for15 minutes, I finally reached a person that wa...
Another CLOWN "utility" company. Charges for services that were not received. Just like Spectrum, they charge for a mont...
I agreed to extend my contract in exchange from some addition equipment and was told that it would be several weeks...
I relocated 2 years ago and am still trying to stop my debit order.
Monthly more than R500.00 gets deducted from my accou...
Vivint and ADT Most Critical Reviews
I ordered service at my mom's address. Her landlord stressed that she could have the system if they did not drill any ho...
I had an ADT system installed recently. Sensors failed within hours. To get service, you cannot call the local...
My mother in law in Delaware initially had a security system installed by Vivint back in 2009. As is standard practice i...
This is the third time in a row our alarm system gave a low battery signal at around 3am. Yesterday I spent more than...
Vivint and ADT Latest Reviews
I would like to file a formal complaint against the sales person who approach us today.
My partner and I were approached...
It took them over 10 hours to initially install the system. Just to have problems the next week and need someone to come...
Talked to a SALESMAN for an hour about everything we needed, top to bottom. I was very thorough and technical with my wo...
ADT set up a 60 month contract for a rental apt even though they should've set up the usual 36 month term. Deceptive...
I've had service with Vivint. It was years ago.
There service started out great and ended horribly.
I would hope it has improved since then.
I had ADT years ago and switched to Vivint thinking that it was better. It wasn't.
We were wanting to add cameras for better security and Vivint's prices were ridiculous, to say the least. ADT has a new system called ADT Pulse. I must say, there is nothing better. I have lots of cameras and now pay less than I did with Vivint.
Also, ADT's response time is so quick compared to Vivint's. I'm so happy with my new ADT pulse system. I watch my cameras at work and I know everything that goes on at my house when I'm not home. Nobody comes or goes without my knowing about it.
I had no idea how bad Vivint was until I tried leaving them.
That's when the Devil is unleashed. They will give you a very hard time if you try to leave them.
How would you compare Vivint vs ADT?
Vivint offers more services at a lower rate than ADT.
I never used ADT
I have something else to compare
Cpi I would rate them a 10 meaning great.
Both bad
Product or Service Quality
Both bad
I have something else to compare
They need to have the AG office shut both companies down