Start a new comparison
Vivint
ADT

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Vivint

Vivint

1.8
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 672 TOTAL REVIEWS
Rank
44 out of 433
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    02:07
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
201 reviews
1.7
94 reviews
1.4
23 reviews
ADT

ADT

1.4
  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1333 TOTAL REVIEWS
Rank
70 out of 433
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    26:46
  • ISSUES RESOLVED
    100%
Top Products and Services
1.4
373 reviews
1.4
221 reviews
1.6
93 reviews

How would you compare Vivint vs ADT?

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1184085

I had ADT years ago and switched to Vivint thinking that it was better. It wasn't.

We were wanting to add cameras for better security and Vivint's prices were ridiculous, to say the least. ADT has a new system called ADT Pulse. I must say, there is nothing better. I have lots of cameras and now pay less than I did with Vivint.

Also, ADT's response time is so quick compared to Vivint's. I'm so happy with my new ADT pulse system. I watch my cameras at work and I know everything that goes on at my house when I'm not home. Nobody comes or goes without my knowing about it.

I had no idea how bad Vivint was until I tried leaving them.

That's when the Devil is unleashed. They will give you a very hard time if you try to leave them.

Top Rated Vivint Reviews

Show more

Top Rated ADT Reviews

Show more