ADT vs Vivint
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ADT and Vivint as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
ADT and Vivint Overview
Total reviews | 1834 | 901 |
Company responses | 0 | 174 |
Issues resolved | 28 | 5 |
ADT and Vivint Consumer Ratings
ADT and Vivint Rating Details
ADT and Vivint Pros and Cons
- Unsatisfactory
- There are zero pros
- Overall security service was satisfactory
- Price
- Service
- System was great in the beginning
- Customer service
- Very bad experience
- Misleading representatives
- Customer service
- Service
- Lack of resoution
ADT and Vivint Most Positive Reviews
Another CLOWN "utility" company. Charges for services that were not received. Just like Spectrum, they charge for a mont...
Its difficult to reach a person with this company. After being on hold for15 minutes, I finally reached a person that wa...
I relocated 2 years ago and am still trying to stop my debit order.
Monthly more than R500.00 gets deducted from my accou...
I agreed to extend my contract in exchange from some addition equipment and was told that it would be several weeks...
ADT and Vivint Most Critical Reviews
They offered us a great package in the beginning then the guy come not only does he make him self at home which was...
Do Not whatever you do sign up to get this companies security system they send technicians that over sell you, a system...
ADT set up a 60 month contract for a rental apt even though they should've set up the usual 36 month term. Deceptive...
I would like to file a formal complaint against the sales person who approach us today.
My partner and I were approached...
ADT and Vivint Latest Reviews
ADT set up a 60 month contract for a rental apt even though they should've set up the usual 36 month term.
Talked to a SALESMAN for an hour about everything we needed, top to bottom. I was very thorough and technical with my wo...
Purchased Nest Cameras thru ADT, 18 months later 1 battery camera failed (outdoor, Houston TX). Camera is covered by...
Please cancelation service I been trying 2 months now I don't want it no more. Canceled I want it anymore
I've had service with Vivint. It was years ago.
There service started out great and ended horribly.
I would hope it has improved since then.
I had ADT years ago and switched to Vivint thinking that it was better. It wasn't.
We were wanting to add cameras for better security and Vivint's prices were ridiculous, to say the least. ADT has a new system called ADT Pulse. I must say, there is nothing better. I have lots of cameras and now pay less than I did with Vivint.
Also, ADT's response time is so quick compared to Vivint's. I'm so happy with my new ADT pulse system. I watch my cameras at work and I know everything that goes on at my house when I'm not home. Nobody comes or goes without my knowing about it.
I had no idea how bad Vivint was until I tried leaving them.
That's when the Devil is unleashed. They will give you a very hard time if you try to leave them.
How would you compare ADT vs Vivint?
Vivint offers more services at a lower rate than ADT.
I never used ADT
I have something else to compare
Cpi I would rate them a 10 meaning great.
Both bad
Product or Service Quality
Both bad
I have something else to compare
They need to have the AG office shut both companies down