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ADT

Home Security
  • 4 ISSUES RESOLVED
  • 1057 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Diversity of Products or Services
Staff
  • Unsatisfactory 4
  • Installer 4
  • Servicemen that came to the home 3
  • Quick to schedule 3
  • Technicians 2

Customers don't like

  • Customer service9
  • Lack of ethics7
  • Misleading representatives6
  • Misleading representative4
  • Delivery of service4
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Safetouch Security

Home Security
  • 1 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $19.1K AVERAGE LOSS
2.2
Customer service
Reliability
Website
Diversity of Products or Services
Staff
  • Product and ease of use 1
  • Monitoring was quick to respond 1

Customers don't like

  • Customer service2
  • Unprofessionalism1
  • Service technicians1
  • Equipment1
  • Cancellation1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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