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ADT

Home Security
  • 4 ISSUES RESOLVED
  • 1057 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Servicemen that came to the home 3
  • Quick to schedule 3
  • Technicians 2

Customers don't like

  • Customer service9
  • Lack of ethics7
  • Misleading representatives6
  • Misleading representative4
  • Delivery of service4
Delete
  • 0 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $48.5K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • When it worked 1
  • Security system although aging 1

Customers don't like

  • Customer service5
  • Felonious sales practices4
  • To high priced2
  • That troy does not return my calls2
  • Poor customer service and archaic customer interaction2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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