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Adt

Security and Protection Services
  • 5 ISSUES RESOLVED
  • 1146 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.4
Customer service
Reliability
Billing Practices
Diversity of Products or Services
Staff
  • Unsatisfactory 5
  • Servicemen that came to the home 4
  • Installer 4
  • Quick to schedule 3
  • Technicians 2

Customers don't like

  • Customer service27
  • Lack of ethics7
  • Misleading representatives6
  • Misleading representative5
  • Unethical business practices4
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Safeguard America Security

Security and Protection Services
  • 0 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $53.9K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.2
Customer service
Reliability
Billing Practices
Diversity of Products or Services
Staff
  • When it worked 1
  • Security system although aging 1
  • Fact that it would ring to a central location 1
  • Equipment 1

Customers don't like

  • Customer service10
  • Felonious sales practices5
  • Poor customer service and archaic customer interaction4
  • Customer service whether on direct line or resolution dept3
  • To high priced2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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