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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 963 TOTAL REVIEWS
  • $640K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service26
  • Lack of ethics16
  • Misleading representatives10
  • Very poor customer service8
  • Crooks6
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Safe Home Security

Home Security
  • 1 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.2
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Salesman 2
  • Service 1

Customers don't like

  • Resolution department5
  • Contract cancellation policy or payment issues4
  • Fact we were not told about a contract4
  • Pricing contract terms4
  • Unethical4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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