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ADT

Security and Protection Services
  • 5 ISSUES RESOLVED
  • 1160 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.4
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
  • Unsatisfactory 5
  • Servicemen that came to the home 4
  • Installer 4
  • Quick to schedule 3
  • Technicians 2

Customers don't like

  • Customer service27
  • Lack of ethics7
  • Misleading representatives6
  • Misleading representative5
  • Unethical business practices4
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Safe Home Security

Security and Protection Services
  • 1 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.2
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
  • Salesman 2
  • Service 1

Customers don't like

  • Pricing contract terms4
  • Misrepresentation3
  • Customer service3
  • Contract cancellation policy or payment issues3
  • Resolution department2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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