PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Qsee and ADT as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Qsee
ADT

Qsee and ADT Overview

Total reviews
57
1407
Company responses
0
0
Issues resolved
0
13

Qsee and ADT Consumer Ratings

Rank
42 out of 236 in Security and Protection Services category
72 out of 236 in Security and Protection Services category
Customer service
41 in category
53 in category
Product or Service Quality
39 in category
47 in category
Website
54 in category
55 in category
Price Affordability
32 in category
71 in category

Qsee and ADT Rating Details

Customer service
1.3 (35 reviews)
1.2 (451 reviews)
Reviewer's quote

Anybody that reads this I do recommend you do not bye Q-See The customer service a rude you never get actually in American that speaks to you you get a Indian to barely speaks English so do you self a favor and and save yourself time and hassle buy anything else but do not buy QSee..

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...Terrible lack of customer service, please never get this service, you will be sorry,Tim Long..

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Product or Service Quality
1.7 (33 reviews)
1.5 (401 reviews)
Reviewer's quote

...I have to have a user name and password just to get product info..

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...Horrible service..

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Website
1.8 (32 reviews)
1.7 (363 reviews)
Reviewer's quote

I tried registering product on the website. The questions were stupid and redundant. I answered them but was rejected...

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...You can watch the live feed via the website or mobile app but who wants to sit there all day looking at it only to have the site log off due to "inactivity" after two minutes. That is impractical..

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Price Affordability
2.5 (31 reviews)
1.5 (377 reviews)
Reviewer's quote

QSee has a "New" paid support set of plans and will not help you outside of warranty anymore unless you pay for a plan. Conveniently (/s) when our warranty was up, the ability to remote view stopped working (we did not change anything with our router/modem setup). Their lackluster support hasn't...

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I cancelled their service due to ever rising price increases for which I received nothing in return for. They claimed I agreed to a new contract that was for another 3 years because they installed a camera at no charge. I never made such an agreement for a cheap $50 camera that failed within a year...

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Qsee and ADT Pros and Cons

Pros
  • Simplicity
  • Product
  • Person to talk to
  • Unsatisfactory
  • Installer
  • Servicemen that came to the home
Cons
  • Wasting so much time trying to get support
  • Customer service is the worst ive ever experienced
  • Support or not able buy replacement part
  • Customer service
  • Lack of ethics
  • Poor technical service

Qsee and ADT Most Positive Reviews

Top rated reviews
5

I was having issues with my q-see dvr when AT&T couldn't or wouldn't open my port. Att tech came out and tried to help...

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5

Another CLOWN "utility" company. Charges for services that were not received. Just like Spectrum, they charge for a mont...

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4

I cannot acces my dvr online

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4.3

I've been a long term ADT customer and recently have experience the most horrible customer service in their billing...

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Qsee and ADT Most Critical Reviews

Lowest rated reviews
1

the power supply failed on my husband's unit which was purchased 12/20/2013. Today's date is 12/19/2015. It was not op...

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1

I ordered adt and had a rep come out and set it up. I opted for automatic billing to a debit card for convenience. Unfor...

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1

This is a terrible company I have tried to talk to someone and keep getting a run around online support sucks, they...

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1

ADT refuses to send me a needed battery to my billing address rather than the vacation home(have person stealing mail w...

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Qsee and ADT Latest Reviews

Recent published reviews
1

Anybody that reads this I do recommend you do not bye Q-See
The customer service a rude you never get actually in America...

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1

My 3 yrs contract is up, service is disconnected does not work, notified them in April, and they send me a bill for...

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1.7

QSee has a "New" paid support set of plans and will not help you outside of warranty anymore unless you pay for a plan....

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1

I had an appointment today between 12:00-5:00. Wasted all afternoon and when I called was told that the technician was...

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Qsee and ADT Products and Services

Most reviewed product and services
  • Qsee Security System (9 reviews)
  • Qsee Technical Support (8 reviews)
  • Qsee Customer Care (4 reviews)
  • Adt Security System (394 reviews)
  • Adt Customer Care (223 reviews)
  • Adt Account (89 reviews)