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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 961 TOTAL REVIEWS
  • $640K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service25
  • Lack of ethics16
  • Misleading representatives10
  • Very poor customer service8
  • Crooks6
Delete

Protection One

Home Security
  • 0 ISSUES RESOLVED
  • 125 TOTAL REVIEWS
  • $25.9K CLAIMED LOSSES
  • $682 AVERAGE LOSS
1.6
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Equipment 2
  • Generally appreciate the service 1

Customers don't like

  • Dishonest company4
  • Poor customer and technical service3
  • Many false alarms and poor service2
  • Unexplained contract2
  • Product failure and extremely poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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