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ADT

Home Security
  • 4 ISSUES RESOLVED
  • 1056 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Servicemen that came to the home 3
  • Quick to schedule 3
  • Technicians 2

Customers don't like

  • Customer service9
  • Lack of ethics7
  • Misleading representatives6
  • Misleading representative4
  • Delivery of service4
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Protection One

Home Security
  • 0 ISSUES RESOLVED
  • 132 TOTAL REVIEWS
  • $27K CLAIMED LOSSES
  • $676 AVERAGE LOSS
1.6
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Equipment 2
  • Generally appreciate the service 1

Customers don't like

  • Product failure and extremely poor customer service2
  • Poor customer and technical service2
  • Dishonest company2
  • Unexplained contract1
  • Security service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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