Adt vs Protect America
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- 6 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1210 TOTAL REVIEWS
Rank
59 out of 262
in Security and Protection Services category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS2
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SUCCESSFUL50%
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AVG CALL DURATION26:46
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ISSUES RESOLVED0%
Top Products and Services
- 0 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 209 TOTAL REVIEWS
Rank
60 out of 262
in Security and Protection Services category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS13
-
SUCCESSFUL85%
-
AVG CALL DURATION03:21
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated Adt Reviews
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BEWARE and STAY AWAY from ADT
BEWARE and STAY AWAY from ADT. This is the most unscrupulous company I have ever dealt with in my entire life. If it were possible I'd rate them negat...
Adt - Horrible Installation - cannot believe they will not fix to satisfy customer
Horrible - I had a broken ankle so I could not see what "Caleb" from ADT was doing. Every door/window was done VERY SLOPPY. DId not clean latex from t...
Adt - We were promised two rebate checks which never arrived
As part of an ADT promo, we were promised immediate installation reimbursement in the amount of $100 plus a $252 (approx) rebate to cover the first...
Adt - Bait and Switch - Don't use this company.
We purchased a house 11 years ago that had a 10 year old ADT system. We never hooked into the ADT home office but used the system locally in our house...
Adt - Bait and switch, wont let me pay
so apparently ADT and their "authorized" dealer that they switched me to without my consent only after i cancelled( Defender) dont want my money unles...
Adt - Worst customer service ever!
Signed on with ADT to receive monthly monitoring. System Installed by Defender (ADT certified contractor). July 2018
Cloud link periodically goes off s...
Cloud link periodically goes off s...
Adt - Not Satisfied
I am not satisfied with the process. I do think that they miss train the technicians and I do respect their work as they do a lot. PLEASE DO NOT GO...
Adt - Worst Company Ever
These ppl cannot even answer a question and will ignore you on fb email and refuse to transfer you on the phone. Horrible! DO NOT GO THROUGH...
Top Rated Protect America Reviews
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Protect America - TOTAL SCAM
I purchased a Medalert and security system for my dying mother in 2012 from Protect America. My mother died in October, 2012. Sent her death...
Protect America - Very Upset Homeowner
Protect America has been the worst Alarm Company I have ever had. I should have cancelled the day the alarm equipment showed up when nobody could be...
Cancel Protect America
Another victim of Protect America cancellation policy. I called to cancel my alarm service but they said I had to write a letter or send an email. ...
Protect America - System useless.
My system has never been installed as I was misled as it is self installed by customer and I am handicapped senior and unable to install. All the ad f...
Protect America - Bizarre Nightmare Experience
I got the service in Virginia in 2013. Loved it. Worked great. After my father in law passed we moved the service to South Carolina where it no...
Protect America - Illegal, Fraudulent, Unethical...AVOID!
Protect America will continue charging you after you have terminated the "service," even in writing. When you attempt to rectify with their customer s...
DO NOT USE! Illegal and Unethical and Those are Protect America's Good Qualities!
Unethical company with illegal business practices. Their "service" causes penalties from the False Alarm government agency. When you try to cancel,...
Protect America - Cancel service 6 months ago.but continue to get a bill....
called customer service explain to them I no longer need their service. But they continue to send be a bill every month. I was a loyal customer for...
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How would you compare Adt vs Protect America?
ADT, is much easier to get along with, and they are much more customer friendly. Their system is much more flexible and able to adapt to what the customer needs. Yes, they will cost a little more, but at least you don't have the customer relations problems you have with Protect America.