ADT vs Protect America
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ADT
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- 7 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1300 TOTAL REVIEWS
Rank
63 out of 429
in Security and Protection Services category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS2
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SUCCESSFUL50%
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AVG CALL DURATION26:46
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ISSUES RESOLVED100%
Top Products and Services
Protect America
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- 0 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 213 TOTAL REVIEWS
Rank
53 out of 429
in Security and Protection Services category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS16
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SUCCESSFUL75%
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AVG CALL DURATION03:20
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ISSUES RESOLVED0%
Top Products and Services
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Top Rated ADT Reviews
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Chronic ADT Failures jeopardize health & safety of Spectrum patients and staff
Senior Executives at reputable companies welcome customer feedback and use this information to:
1. Improve the quality of their products and services
2....
1. Improve the quality of their products and services
2....
ADT - Horrible Installation - cannot believe they will not fix to satisfy customer
Horrible - I had a broken ankle so I could not see what "Caleb" from ADT was doing. Every door/window was done VERY SLOPPY. DId not clean latex from t...
ADT - Opportunist
My husband and I was considering to canvass for a home security alarm. Sept 14, 2018, I called ADT to inquire about their service. I explained to the...
ADT - We were promised two rebate checks which never arrived
As part of an ADT promo, we were promised immediate installation reimbursement in the amount of $100 plus a $252 (approx) rebate to cover the first...
BEWARE and STAY AWAY from ADT
BEWARE and STAY AWAY from ADT. This is the most unscrupulous company I have ever dealt with in my entire life. If it were possible I'd rate them negat...
ADT - Forged signature, Tech Lied about price & 90 day money back guarantee.
My husband called ADT to inquire about starting service. ADT suggested we have a tech come out and see the house and discuss our options. Our house is...
ADT - Class action lawsuit
Be advised that I will be filing a lawsuit against ADT and defender security if I am not released from my contract. I have filed a complaint with the...
ADT - Customer Service lies to customers
ADT Cameras have very very very poor range. I was told they would cover my driveway all the way to the other side of the street. They barely cover one...
Top Rated Protect America Reviews
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Giving Protect America Free Access to Your Bank Account
Waste of money. They lock you in for 36 MONTHS! So even if you sell your house and no longer need their service, you have to continue paying. It's...
Protect America - Misleading and confusing
I signed up to Protect America in Feb 2016. Everything was good and the customer service reps treated me kindly and decently, at the time. After a...
Protect America - Wont Cancel Contract!!
Long story short I am on military duty in military housing and that still wont allow me to cancel this contract with Protect America. I have 11 months...
Protect America - Worst of the Worst *DONT DO IT
So many issues from the beginning, misleading and bad communication. They are misleading and have lack of care for customers. they will not let me can...
Cancel Protect America
Another victim of Protect America cancellation policy. I called to cancel my alarm service but they said I had to write a letter or send an email. ...
Protect America - System useless.
My system has never been installed as I was misled as it is self installed by customer and I am handicapped senior and unable to install. All the ad f...
Protect America - TOTAL SCAM
I purchased a Medalert and security system for my dying mother in 2012 from Protect America. My mother died in October, 2012. Sent her death...
Protect America - Bizarre Nightmare Experience
I got the service in Virginia in 2013. Loved it. Worked great. After my father in law passed we moved the service to South Carolina where it no...
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How would you compare ADT vs Protect America?
ADT, is much easier to get along with, and they are much more customer friendly. Their system is much more flexible and able to adapt to what the customer needs. Yes, they will cost a little more, but at least you don't have the customer relations problems you have with Protect America.