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ADT

1.5
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  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1300 TOTAL REVIEWS
Rank
63 out of 429
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    26:46
  • ISSUES RESOLVED
    100%
Top Products and Services
1.4
365 reviews
1.4
218 reviews
1.7
88 reviews

Protect America

1.6
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 213 TOTAL REVIEWS
Rank
53 out of 429
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    03:20
  • ISSUES RESOLVED
    0%
Top Products and Services
2
48 reviews
1.7
9 reviews
1.4
7 reviews

How would you compare ADT vs Protect America?

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Anonymous
#1353072

ADT, is much easier to get along with, and they are much more customer friendly. Their system is much more flexible and able to adapt to what the customer needs. Yes, they will cost a little more, but at least you don't have the customer relations problems you have with Protect America.

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