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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 949 TOTAL REVIEWS
  • $640K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service25
  • Lack of ethics16
  • Misleading representatives10
  • Very poor customer service7
  • Crooks6
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Protect America

Home Security
  • 0 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $40.8K CLAIMED LOSSES
  • $816 AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Unit worked okay 5
  • Not much lots of problems with service 4
  • Worse company 2
  • Equipment 1
  • Stay away 1

Customers don't like

  • Billing and cancellation practices9
  • Cancellation procedure not clearly informed and lousy service4
  • Product hardward and service4
  • Lie to you to get you to sign up3
  • Reps need better training on respect and manners3

Products by Protect America

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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