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Adt

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1210 TOTAL REVIEWS
Rank
59 out of 262
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Reliability
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    26:46
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
315 reviews
1.5
178 reviews
1.7
80 reviews
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 209 TOTAL REVIEWS
Rank
60 out of 262
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Reliability
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    03:21
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
46 reviews
1.7
9 reviews
1.8
4 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Adt vs Protect America?

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Anonymous
#1353072

ADT, is much easier to get along with, and they are much more customer friendly. Their system is much more flexible and able to adapt to what the customer needs. Yes, they will cost a little more, but at least you don't have the customer relations problems you have with Protect America.

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