ADT vs Protect America
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ADT and Protect America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
ADT and Protect America Overview
ADT was first mentioned on PissedConsumer on Aug 17, 2007 and since then this brand received 1356 reviews. It is 1139 reviews more than Protect America received since Jan 14, 2009.
ADT and Protect America Consumer Ratings
According to consumer ratings and reviews, Protect America ranks 19 points higher in the Security and Protection Services category than ADT. People gave ADT 1.2 stars for Customer service criterion in Security and Protection Services category and it is 49 points higher than the worst rated brand in this category. At the same time, Protect America was rated 1.2 stars for Customer service criterion in this category and it is 50 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Protect America has a higher rating than ADT. Regarding Reliability criterion, consumers gave ADT 1.5 stars and it is 50% worse than other in category. Protect America however was rated 1.6 stars and it is 63% greater than other in category.
ADT and Protect America Rating Details
ADT and Protect America Pros and Cons
- Unsatisfactory
- Servicemen that came to the home
- Installer
- Unit worked okay
- Stay away
- Worse company
- Customer service
- Lack of ethics
- Misleading representative
- Billing and cancellation practices
- Cancelation process or customer service
- Too much wasted time trying to cancel
ADT and Protect America Most Positive Reviews
ADT and Protect America Most Critical Reviews
ADT and Protect America Latest Reviews
ADT and Protect America Products and Services
- Adt Security System (380 reviews)
- Adt Customer Care (221 reviews)
- Adt Account (90 reviews)
- Protect America Customer Care (50 reviews)
- Protect America Security System Plan (9 reviews)
- Protect America Security System (8 reviews)
How would you compare ADT vs Protect America?
ADT, is much easier to get along with, and they are much more customer friendly. Their system is much more flexible and able to adapt to what the customer needs. Yes, they will cost a little more, but at least you don't have the customer relations problems you have with Protect America.