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ADT
Protect America

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

ADT

ADT

1.5
  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1332 TOTAL REVIEWS
Rank
70 out of 433
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    26:46
  • ISSUES RESOLVED
    100%
Top Products and Services
1.4
373 reviews
1.4
221 reviews
1.6
93 reviews
Protect America

Protect America

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 215 TOTAL REVIEWS
Rank
62 out of 433
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    17
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    03:20
  • ISSUES RESOLVED
    0%
Top Products and Services
2
50 reviews
1.7
9 reviews
1.4
7 reviews

How would you compare ADT vs Protect America?

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Anonymous
#1353072

ADT, is much easier to get along with, and they are much more customer friendly. Their system is much more flexible and able to adapt to what the customer needs. Yes, they will cost a little more, but at least you don't have the customer relations problems you have with Protect America.

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