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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 1014 TOTAL REVIEWS
  • $820K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Staff
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service10
  • Lack of ethics7
  • Misleading representatives6
  • Delivery of service4
  • Misleading representative4
Delete
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
2.3
Customer service
Reliability
Website
Billing Practices
Staff
  • Adam buhl 2
  • Matt the technician 2
  • Smartphone alarm app 2
  • Nice people 1

Customers don't like

  • Disorganized business1
  • Lack of secure payment portal1
  • Shady business1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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