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Adt

Security and Protection Services
  • 5 ISSUES RESOLVED
  • 1146 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.4
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
  • Unsatisfactory 5
  • Servicemen that came to the home 4
  • Installer 4
  • Quick to schedule 3
  • Technicians 2

Customers don't like

  • Customer service27
  • Lack of ethics7
  • Misleading representatives6
  • Misleading representative5
  • Unethical business practices4
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Monitronics

Security and Protection Services
  • 3 ISSUES RESOLVED
  • 684 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.5
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
  • Disatisfied 7
  • No more service with this company 5
  • Key pad 5
  • Equipment 4
  • When it worked 2

Customers don't like

  • Customer service25
  • Cancellation policy14
  • Customer care12
  • Sales techniques11
  • Poor attitude9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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