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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 1002 TOTAL REVIEWS
  • $820K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service10
  • Lack of ethics7
  • Misleading representatives6
  • Delivery of service4
  • Misleading representative4
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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 546 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • No more service with this company 5
  • Disatisfied 5
  • Key pad 5
  • Equipment 3
  • System 2

Customers don't like

  • Cancellation policy14
  • Customer care12
  • Sales techniques10
  • Billing practices9
  • Poor attitude9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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