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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 984 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service27
  • Lack of ethics16
  • Misleading representatives10
  • Very poor customer service7
  • Unethical contract and phone reps5
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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 529 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $5.9K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Disatisfied 5
  • Worst i ever experience 5
  • Key pad 4
  • Equipment 3
  • No more service with this company 3

Customers don't like

  • Cancellation policy30
  • Billing practices19
  • Poor attitude17
  • Customer care16
  • Sales techniques16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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