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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 1025 TOTAL REVIEWS
  • $830K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Diversity of Products or Services
Staff
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service9
  • Lack of ethics7
  • Misleading representatives6
  • Delivery of service4
  • Misleading representative4
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Lorex

Home Security
Has verified representatives
  • 6 ISSUES RESOLVED
  • 82 COMPANY RESPONSES
  • 263 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $11.2K AVERAGE LOSS
2.2
Customer service
Reliability
Website
Diversity of Products or Services
Staff
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • Eas of camera installation and operation 2
  • Uniqueness 1

Customers don't like

  • Terrible customer service7
  • Bad product4
  • Customer service practices4
  • Customer support4
  • Product broken2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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