Adt vs Lorex

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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 931 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service24
  • Lack of ethics16
  • Misleading representatives10
  • Very poor customer service7
  • Crooks6

Products by Adt

No items

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Lorex

Home Security
Has verified representatives
  • 6 ISSUES RESOLVED
  • 77 COMPANY RESPONSES
  • 198 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $14K AVERAGE LOSS
2.4
Customer service
Website
Reliability
Billing Practices
Diversity of Products or Services
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • Eas of camera installation and operation 2
  • Uniqueness 1

Customers don't like

  • Customer service15
  • Terrible customer service12
  • Customer service practices10
  • Horrible service9
  • Bad quality and customer service8

Products by Lorex

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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