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ADT

Home Security
  • 4 ISSUES RESOLVED
  • 1038 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service9
  • Lack of ethics7
  • Misleading representatives6
  • Delivery of service4
  • Misleading representative4
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Kwikset

Home Security
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $3.3K CLAIMED LOSSES
  • $172 AVERAGE LOSS
1.8
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Innovation 1
  • Product innovations 1
  • So far so good 1

Customers don't like

  • False claims2
  • Product quality1
  • Quality1
  • Rude customer service1
  • Warranty1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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