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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 949 TOTAL REVIEWS
  • $640K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service22
  • Lack of ethics16
  • Misleading representatives10
  • Unethical contract and phone reps5
  • Very poor customer service5
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Kwikset

Home Security
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $3K CLAIMED LOSSES
  • $188 AVERAGE LOSS
1.8
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services

No items

Customers don't like

  • Quality of lock2
  • Anna the customer service agent argumentive and discourteous1
  • False claims1
  • Lack of a solution or help1
  • Meaningless warranty1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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