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ADT

Home Security
  • 4 ISSUES RESOLVED
  • 1039 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Staff
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service9
  • Lack of ethics7
  • Misleading representatives6
  • Delivery of service4
  • Misleading representative4
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Houzz

Home Construction and Repair
  • 0 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Staff
  • Unsatisfied 2
  • Fast delivery 2
  • Order process 1
  • Proposed delivery date 1
  • Pictures of designs to generate ideas 1

Customers don't like

  • Blamed manufacturer2
  • Taking orders for out of stock items2
  • Lousy company2
  • Nonreliable staff2
  • Time it takes to ship1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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