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ADT

Home Security
  • 5 ISSUES RESOLVED
  • 1106 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Diversity of Products or Services
Staff
  • Unsatisfactory 5
  • Servicemen that came to the home 4
  • Installer 4
  • Quick to schedule 3
  • Technicians 2

Customers don't like

  • Customer service27
  • Lack of ethics7
  • Misleading representatives6
  • Misleading representative5
  • Unethical business practices4
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Houzz

Home Construction and Repair
  • 1 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Diversity of Products or Services
Staff
  • Unsatisfied 3
  • Shopping on the web 2
  • Pictures of designs to generate ideas 2
  • Fast delivery 2
  • Website 1

Customers don't like

  • Poor customer service10
  • Return policy3
  • Lack of doing the right thing3
  • Apparent lack of concern for customer retention3
  • Taking orders for out of stock items2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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