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ADT

Home Security
  • 4 ISSUES RESOLVED
  • 1084 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Staff
  • Unsatisfactory 5
  • Installer 4
  • Servicemen that came to the home 3
  • Quick to schedule 3
  • Technicians 2

Customers don't like

  • Customer service27
  • Lack of ethics7
  • Misleading representatives6
  • Misleading representative5
  • Unethical business practices4
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Guardian Protection Services

Home Security
Has verified representatives
  • 0 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 39 TOTAL REVIEWS
  • $30.3K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.5
Customer service
Reliability
Website
Billing Practices
Staff
  • When it worked 2
  • System works ok 1
  • Good sevice 1

Customers don't like

  • These are liars not trustworthy5
  • Substandard equipment2
  • Not going over contract in an honest manner2
  • Getting problems fixed2
  • Trickery of the contract1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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