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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 949 TOTAL REVIEWS
  • $640K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Billing Practices
Staff
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service22
  • Lack of ethics16
  • Misleading representatives10
  • Unethical contract and phone reps5
  • Very poor customer service5
Delete
  • 0 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $16.4K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.3
Customer service
Website
Reliability
Billing Practices
Staff
  • Good sevice 1
  • System works ok 1

Customers don't like

  • These are liars not trustworthy3
  • Company contract should be illegal3
  • Misleading sales pitch2
  • Too expensive2
  • Not going over contract in an honest manner2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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