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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 1013 TOTAL REVIEWS
  • $820K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Staff
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service10
  • Lack of ethics7
  • Misleading representatives6
  • Delivery of service4
  • Misleading representative4
Delete
  • 0 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $19.9K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.2
Customer service
Reliability
Website
Billing Practices
Staff
  • Good sevice 1
  • System works ok 1
  • When it worked 1

Customers don't like

  • These are liars not trustworthy4
  • Getting problems fixed2
  • Substandard equipment2
  • Situation1
  • Too expensive1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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