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Adt

Security and Protection Services
  • 5 ISSUES RESOLVED
  • 1127 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.4
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
  • Unsatisfactory 5
  • Servicemen that came to the home 4
  • Installer 4
  • Quick to schedule 3
  • Technicians 2

Customers don't like

  • Customer service27
  • Lack of ethics7
  • Misleading representatives6
  • Misleading representative5
  • Unethical business practices4
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CPI Security

Security and Protection Services
Has verified representatives
  • 2 ISSUES RESOLVED
  • 14 COMPANY RESPONSES
  • 41 TOTAL REVIEWS
  • $11.6K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.1
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
  • Idea of a secure home 1
  • I have no issues with the service provided 1
  • Equipment 1

Customers don't like

  • Customer service4
  • Length of contract2
  • 5 year contract surprise2
  • Rigidity and length of contract for renters1
  • Billing service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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