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ADT

Home Security
  • 4 ISSUES RESOLVED
  • 1058 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Staff
  • Unsatisfactory 4
  • Installer 4
  • Servicemen that came to the home 3
  • Quick to schedule 3
  • Technicians 2

Customers don't like

  • Customer service9
  • Lack of ethics7
  • Misleading representatives6
  • Misleading representative4
  • Delivery of service4
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CPI Security

Home Security
Has verified representatives
  • 1 ISSUES RESOLVED
  • 11 COMPANY RESPONSES
  • 37 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $14.6K AVERAGE LOSS
2.0
Customer service
Reliability
Website
Billing Practices
Staff
  • Idea of a secure home 1
  • Equipment 1

Customers don't like

  • Customer service2
  • Length of contract1
  • Billing service1
  • 5 year contract surprise1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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