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ADT

Home Security
  • 5 ISSUES RESOLVED
  • 1107 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
  • Unsatisfactory 5
  • Servicemen that came to the home 4
  • Installer 4
  • Quick to schedule 3
  • Technicians 2

Customers don't like

  • Customer service27
  • Lack of ethics7
  • Misleading representatives6
  • Misleading representative5
  • Unethical business practices4
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Cox Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 1199 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
  • Internet speed 8
  • No resolution 6
  • Represenative was nice 4
  • Past performance 4
  • Only apologies 4

Customers don't like

  • Awful customer service46
  • Service support7
  • Current performance7
  • Did not honor committments5
  • Billing practices4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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