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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 979 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service26
  • Lack of ethics16
  • Misleading representatives10
  • Very poor customer service8
  • Crooks6
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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1031 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Diversity of Products or Services
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Customer service21
  • Horrible customer experience17
  • Current performance13
  • Awful customer service12
  • Horrible customer service12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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