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Adt

Home Security
  • 4 ISSUES RESOLVED
  • 1024 TOTAL REVIEWS
  • $820K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Unsatisfactory 4
  • Installer 4
  • Quick to schedule 3
  • Servicemen that came to the home 3
  • Technicians 2

Customers don't like

  • Customer service9
  • Lack of ethics7
  • Misleading representatives6
  • Delivery of service4
  • Misleading representative4
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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3707 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $914 AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • When it works its good 22
  • Internet speed 15
  • Internet service 13
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service53
  • Service33
  • Outrageously high prices26
  • Inability to resolve problem6
  • Untrained personnel6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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